Teléfono: +49410137770
Dirección: Hauptstraße 1, Ellerbek, Germany
Ciudad: Ellerbek
Menú Platos: 6
Reseñas: 1451
Sitio Web: https://www.heinsens.de/de/restaurant/
"we were there for a grieving party. eating was good, service also. to the end we ordered the bill. After four questions, the owner has informed us that she has no time to bring the bill and would like to have a telephone number so that she can tell us the sum by phone later. then we insisted on the bill. this was then reluctantly booked and subsequently brought. 5 minutes later a bill came again, as the desserts were not booked. in addition we had to pay €60 for table linen. we had not agreed and ordered this. then the owner became very unfriendly and out of hand, spoke to us in an unacceptable tonfall and treated us so unfriendly. we haven't experienced anything unprofessional yet... and that's just at a grieving party. poor certificate for this restaurant!"
Menú completo - 6 opciones
Todos los precios son estimaciones en menú.
Postre
Escalope
Carne
Hamburguesa
Hamburguesa Con Queso
Jugosa hamburguesa de carne con queso derretido, servida en un panecillo fresco con lechuga, tomate y cebolla.
User
a beautiful wedding party there. thanks for the nice hospitality.
Dirección
Reseñas
User
Very clean and nice looking hotel and restaurant. The personal is very kind.
User
Great food, fast and friendly service. Also a warm feeling to be in a family business
User
a beautiful, tastefully decorated country hotel, right outside the city limit. nice staff, many parking spaces and a comfortable but quiet location, perfect. Ver carta
User
Delicious lunch experience: carefully prepared food and a very friendly and attentive staff. I recommend the Rumpsteak with mushrooms and French fries. Everything is fresh and you taste it.
User
we celebrated our high time before 3 weeks steadfast. from beginning to end it was really successful and very great. we really had nothing to complain about. eating was excellent as always, drinks were served in gifts. a great service. we can only thank them for a very nice day. marc ne
User
what an unforgettable evening. we celebrated my birthday with 28 people. incredible location,excellent eating, great service from 1st planning to billing. we and our guests enjoyed every moment. many love you, love ulrike and of course to your team. for the future everything imaginable love and only the best. Ver carta
User
the aperitif was so rich that he was given a pretty rough motor between two people. so that he gave me a little “headnut”. the main dish salad was so small that it could be served as an appetizer salad. there were only a few leaves of red and four half cocktail tomatoes on the teller. I paid ten euro for it. the burgers were fried dead and not really warm. there were finished pommes, for 18 €.After a short time a sliding door was closed behind us, so we sat alone in the room and were separated from everything else. not least, the bill was on the table with the set “You have to pay now. “Traurig, for such a nice local the stay was more than disappointing!
User
we were here for a grieving party. there was only the agreement in advance that we could come at 16 o'clock and we didn't want to menu.The food and the service were good. the hammer came to pay. we should pay cash at once. then the suggestion was made to leave the handy number one would pass the bill. That we have rejected.We have waited another half an hour for the bill to pay them by card.Short time later came the second bill: you have desserts for another table booked! ok but then without addressing it to calculate 68 € for table linen, is nevertheless the cheeky bad. when we talked about it we had to listen to the chefin incredible dinge.We didn't pay the 68 € for the table linen because...
User
we were there for a grieving party. eating was good, service also. to the end we ordered the bill. After four questions, the owner has informed us that she has no time to bring the bill and would like to have a telephone number so that she can tell us the sum by phone later. then we insisted on the bill. this was then reluctantly booked and subsequently brought. 5 minutes later a bill came again, as the desserts were not booked. in addition we had to pay €60 for table linen. we had not agreed and ordered this. then the owner became very unfriendly and out of hand, spoke to us in an unacceptable tonfall and treated us so unfriendly. we haven't experienced anything unprofessional yet... and th... Ver carta
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