"Absolutely shocking, dont go! When we got there to check in, was met by a rude lass, got keys to room, carpets going up full of dog hair, the smell was fusty, like it hadnt been cleaned in years, got to room, huge cobwebs everywhere, spiders all over, bedding was stained and throw had mud all over, thick dust everywhere, smell even worse in room and very cold, old worn dirty sofa in room, like off back of a skip, bathroom grotty, wee stains on toilet, grime around sink plug, sh9wer head full of thick grime. Jacuzzi bath was full of hairs, walked straight back out and asked to speak to manager, she came in and was like whats the problem? we explained and she basically said they never have any complaints and what do i expect? its an old building, she scoffed saying it was cleaned daily, I got my refund and left, looked on reviews once out and people had wrote the same as us, so clearly its a common problem! ruined our night completely, they need to seriously clean up their act, its disgusting. they didnt even know how to do a refund, gave me cash in the end. shocking."
