"Went with friends for breakfast and sat outside. You have to queue to order. So discussed my vegan options with the person taking our order at the till. All a bit tiresome as you have to have a set breakfast on the menu and...omit items rather than just choose what you actually want, as I was told it would be better value which is odd. We had finished our drinks by the time our breakfast arrived, so one of us had to queue up again to get another drink to have with our food, by which time it was pretty much cold. I had to check if the milk for my coffee was plant milk as i had asked for… it wasn’t, so it had to be changed. I also had two big portions of butter on the toast of my breakfast, which no doubt comes from lack of communication to the kitchen combined with the fact I had had to order a non vegan breakfast and ask for the non Vegan items to be removed rather than simply get beans, mushrooms and tomato on toast which is what I would have liked. (Not all vegans want falafels and houmous and chickpeas for every meal they eat). Food was ok I guess, but experience spoiled by little attention to detail and overall carelessness. I’m sure this place is always busy, with constant tourist passing trade, sadly customer care does not seem to be such a high priority. With my dietary preferences I would not go back, but I’m sure this cafe is nice enough if you have less restrictions, as it is well placed, clean and averagely priced."
