"Utterly disappointed in this restaurant today. We have been eating at this restaurant frequently over two years for its beautifully piping hot, crispy, golden battered fresh, flakey fish What on earth has happened? How can what was once a supreme meal fall so low, from the best fish we’d ever eaten, to the very worst today? The batter was a congealed, lukewarm spongy mess, the fish was old and chewy, the mushy peas were sour bordering on being off and the meagre chips were a sad, soggy mess underneath. We didn’t ask for the money back, we simply took the meals back to the counter, showed them, told them what we thought and said we were leaving. Their response was ‘alright’. It’s not about the money, although the prices had gone up, it’s the pure disappointment that a great product could fall so low. What was once the best, has become the very worst! So disappointing when we had been looking forward to this lunchtime meal. More disappointing still, is not knowing if this will return to what it once was."
