Fenland
Prezzo

Prezzo

Cromwell Road Leisure Park, Fenland, United Kingdom

Pizza • Cafés • Pasta • Seafood


"sadly can't put 0 stars Me and my friends wanted to go to what seemed to be the only good restaurant in Wisbech. But all I can say is avoid at all costs! We wanted to book online but it said they dont accept bookings after half 6. But we had a busy day of activities in Wisbech so arrived at 8:45pm 45 mins before closing time. From the moment we walked in there was no atmosphere at all the restaurant looked well maintained clean and appealing but the staff made it simply awkward. We walked in and there was no smiley faces welcoming us. There was a girl behind the bar who looked at her watch and seemed displeased to have business. Eventually someone came over and showed us to a table. From the second we sat down we were bombarded and felt rushed into ordering. Can't fault the timings on food though starters were out within 10 mins and mains straight after. The food was pretty good can't fault it. During our meal 2 people walked into the restaurant and started harassing us. The staff didn't come over at anytime to ask them if they wanted a table and simply let them walk in, roam the restaurant and disturb us while we were eating. One of my friends is big fan of Tomato Ketchup and made the staff member ensure us that ketchup was coming. But a 30 second task of getting ketchup turned into 10 minutes, having to be reminded twice. The staff was no busy at all, they only had one other table but was not attentive at all and didnt have anything else to do than build good rapport with us. They tried to push us into ordering desert but we declined. Once we finished eating they wasted no time at all in whipping up our plates but never came over with the bill. After sitting for about 10 minutes we decided to go up to the bar to pay. When they were ready to take payment they rushed us into it and stuck a card machine in our faces. Food was pretty good but all staff need retraining and put a smile on their faces. If this is how they train their staff I can only believe this is why so many Prezzo sites have shut."