Pub • Vegan • Asiatic • British
"Absolutely dreadful experience. The serving spoon was burning hot under veg lights as veg was at the rear. Got terrible burn. It has given me a large blister. But worse is the attitude of the staff! When I was in distress asking for ice no one cared! It took 5 minutes of skin burning before somrone brought me a bucket of cold water. By now the damage had been done. Where was my apology? Where was the manager? Where was the legally required Accident book? Where was the First Aider? No one took my details. All I got was looks from ignorant staff . Only after half an hour did one girl approach with a burn plaster gel. If this had been more serious I dread to think of the consequences! This is absolutely despicable from a Toby!"
