Knowsley
Ho's

Ho's

4 Warrington Road, Knowsley, United Kingdom, L34 5QY

Wine • Steak • Asian • Chinese


"We booked a table last night for 6 adults and a 6 month old baby. From the second we arrived they asked did we want a high chair but then complained there was no room for it to be at the table. We were then rushed to order our food by a waiter with a bad attitude. Then all 6 of us ended up eating our cold starters separately after waiting around 45 minutes for the first one to arrive. My plate had sauce on it from a previous order which clearly proves the plate hadn’t been washed properly!! We all finished our starters and had been staring at empty plates for another 40 minutes. We were then asked by another rude waitress if we were would like more drinks to which we replied can we ask how long the main courses will be please? To which she responded with a bad attitude and told us she had been waiting for us to finish our starters!! At this point I was feeding my 6 month old son and she very aggressively starting collecting plates leaning over my sons face!! I then spoke to the manager about the poor service and attitude from the staff, and was again approached by the same aggressive waitress shouting in my face. She then stormed out of the restaurant and as we were leaving she was smoking a vape at the side of the building and past another comment under her breath! Because of this certain member of staff making us all feel uncomfortable we won’t be returning and it is somewhere we have been going as a family for years! The whole place has gone down hill!!"