Llanberis
Amigos Pizzas, Burgers And Curries

Amigos Pizzas, Burgers And Curries

57 High St, Llanberis, United Kingdom

Indian • Cheese • Burgers • Seafood


"Absolutely appalling. Shocking! I wish I could give no stars at all. Ordered three pizzas off the menu (over the phone) at 1840. Was told 30 40 minutes wait. Arrived to collect my pizza at 1920 and was told my order was just coming . After waiting another 35 minutes the pizzas and being repeatedly told just two more minutes numerous times, my pizzas were handed over to me. We then drove home (they don 't deliver) and upon arrival at our accommodation vdiscovered how nasty the pizzas actually were (see pictures). It is impossible that the catering team were not aware of this the bases were so burnt that they were unable to actually slice the pizzas right through. Not only that but it 's obviously burned all around the edges. It 's a clear example of lack of respect for paying customers. I am genuinely disgusted and strongly suggest that no one eats here. Additionally, while I was waiting for my food (it was a long wait) a gentleman returned a burger he had ordered as it was raw. The staff behind the counter offered to heat it up for him (incredible) but sensibly and with some obvious anger he demanded a refund. While some of the managers comments to other peoples negative feedback might appear amusing, it is clear that the restaurant doesn 't take any such complaints seriously as the problems raised are just repeated. And what is most sad of all, this take away is at the bottom of one of Wales ' most popular mountains and as such has a captive audience of exhausted and hungry people who likely take their food and go home at the end of a long day and are too tired to complain. Finally if the food was good I could overlook the ridiculous waiting time. But I honestly wish I had given up waiting after an hour and brought a pasty in a plastic bag at the local Spa instead and microwaved it back at the accomodation. It would have been edible at the very least."