"I took my best friend here for her birthday lunch. I ignored past reviews that mention dodgy service as I'm never really bothered about speediness etc. I like to think I'm an easygoing customer, but I must say that, given the prices at LARDO, I...was really disappointed by our experience. I liked the food, and the setting/aesthetic of the place was nice. But it took a really long time for us to flag down a waiter every time we wanted to order something, despite it not being busy. We waited a very long time for our drinks, which we eventually learnt had been forgotten. I had also asked for a dessert to be brought to my friend, as it was her birthday, but that was forgotten too. I didn't even bother chasing that one, as we were just ready to move on by that point. There was one man who, each time we eventually got his attention, always looked frustrated — as though our food/drink orders were inconveniencing him. He didn't seem to want to make the journey over to the table to ask us what we wanted, so on one occasion he just guessed and brought us the bill (when we were actually trying to order more drinks). All in all it was a pretty jarring experience. I totally get that hospitality jobs are tiring, and mistakes happen, but when you're paying for a main and per drink – and you've chosen the place for a birthday celebration – you just want to feel a little bit more looked after. Especially since the tip is automatically added to your bill. We still paid said tip, as we didn't want to turn it into a big thing. But it's not somewhere I'd choose to go back to."
