Mendip
The Lazy Gecko Cafe

The Lazy Gecko Cafe

Magdelene Street, Mendip, United Kingdom

Cafe • Meat • Coffee • Cheese


"Abusive owner and staff! Do not go their if you have kids, dogs or anything that may annoy them. Just arrived in town after a long flight. Thought this cafe looked cute. Ordered some drinks from their menu which were ok. However, I soon noticed the strange behaviour of the owner who was directing strange comments towards my 5 year old Who was asking what 's that etc. He avoided answering the questions of my child. He then said ill give you a spoon full of that mate, hahah without adressing me or looking at me once , regarding the spirulina on display. My son was obviously a little disturbed by the strange way of talking, but I thought it must be this man 's way of communication and he didn 't mean any harm. My son then had a tantrum moment, unhappy with his banana milk, and went to the window to look at the ornaments, he was not braking anything...but this man said, Don 't touch that mate ill throw you out of here in a minute to a 5 year old! To which my son tapped him on the leg. This horrific man then turned to me and attacked me verbally shouting at me that we were scum and what kind of people were we. How I did not know what kind of life he had and better get out of his establishment for the insulting behaviour. He kept repeating his son was here today working over and over he said this, im not sure why....I tried to reason with him that this was a 5 year old boy, but he would not stop shouting, I couldn 't get a word in edge ways. I realised there was no way to reason with a man in such mental turmoil....At one point I thought he will physically attack me at any moment. He was very intimidating. I saw my son had gone to hide at the back of the cafe under a table. I quickly paid, (his staff member, who made no eye contact but said to her boss, leave it), as i thought he may do something worse, whilst throughout this man continued his verbal assault. I collected my son and friend, who was also very shaken and left. I have since wondered whether I should have contacted the police to report this behaviour. Kids will be kids, but there is never an excuse for someone in customer service to behave that way, let alone to a mother and young child. I fear I am not the first nor the last to have experienced this treatment."

The Red Lion

The Red Lion

Bath Road, BA2 7QT, Mendip, United Kingdom

Pub • Cakes • British • Vegetarian


"Pleasant enough waitress though she ‘forgot’ to take our order! Once we had bought that to her attention (after a wait of at least she duly apologised, took our order popped it through to the kitchen. Whilst we were waiting another table sent...back their food which was redelivered mins later. Still no sign of our food. Kitchen staff seemed busy popping in out of the bar/restaurant (popping lights on; it was lunchtime…bizarre)! The table whose food was redelivered left (without paying)….a subtle sign that we should perhaps have done the same but we’d already ordered, we were hungry, miles from home with no knowledge of any other eateries nearby we continued waiting patiently. At this point there were three tables occupied; one people) had finished their meals before we arrived some earlier ordered desserts, the other people) had just finished eating. They arrived after us but ordered before (as mentioned earlier we were overlooked when it came to ordering). After a wait of in excess of we were told by the waitress that the kitchen had ‘lost’ our order (and also the dessert order of the neighbouring table) but our food was ‘on its way’. Obviously we told them not to bother as did the other table. How this can happen when there were just two tables occupied when we arrived (total customers) beggars belief! Hideously poor service from the kitchen to the waitress…..don’t bother; do yourself a favour drive right on by!"