Roma
Al Forno Della Soffitta

Al Forno Della Soffitta

62/64 Via Piave, 00187, Roma, Italy

Pizza • Pasta • Italiano • Mediterraneo


"We visited this restaurant, three times during our visit to Rome. The first two occasions were very good. Service was excellent and food was great. For this reason, and as it was local to where we were staying, we went for a third time. Unfortunately on our last visit we received awful service. Food was served at different times by this I mean one plate for main course served and the other one arriving five minutes later. The same thing happened with dessert. The waiter then disappeared by the side of the restaurant holding what seemed to be cigarettes. As there was nobody there and we wanted to go and after waiting for over 15 minutes I went to the till to ask for the bill. I was not given a bill, I was just told an amount. I asked for the bill. Unfortunately I didn’t have my glasses with me and when I left, it was pointed out that I was overcharged for two drinks. By this I mean, instead of being charged for small Peronis which we had, I was actually charged for large Peronis which were approximately €6 more. I decided not to return to the restaurant as the person at the till was grumpy and rude and acted as if they were doing me a favour by producing the bill. It would have been pointless explaining the error. It was such a shame, as prior to this we had received excellent service and great food. If you go there, you may be better sitting to the left as you walk through the door (better service that side) and also be very vigilant and check your bill."

Margot

Margot

Via Crescenzio 39, 00193 Italia, Roma, Italy

Pasta • Pesce • Romano • Dessert


"We were excited to visit this place for our last night Rome – unfortunately the service was absolutely terrible. We sat outside on the terrace a little before the main dinner. Server offered drinks before we even had menus, then when we asked for a minute, he left us for about 20. I finally knocked him down and we have drinks. We ordered to share a pear salad — it was okay. My husband had the tuna paste and I had the Amatricano, both were good – the problem was the service. The servers ran around the whole time when we had a drink and had to order them down to a second, then again, because we had no cutlery, then again to get the bill (I actually got up to find our server two of the times because we waited for him so long to remember that we existed). When they finally billed, it was not our — but another table and about twice at cost. We asked them to correct it and they went to another French run (and we waited again for them to try to sort it (not sure why they could not just apologize and reprint). Then another random server brought a computer and randomly punched in a number. We asked to see an actual bill and when it finally appeared, it was lower than the number on the computer. Very strange experience overall, killed the mood of our last night unfortunately, although we could find some humor in it. The food was okay, but be sure to control because this restaurant seems very bad. Servers are inexperienced and food is mediocre but not worth the pain."