"I really can’t understand the positive reviews. We pulled up a little over an hour before they closed the lunch service to a mostly empty parking lot. When my wife and small children and I walked in (after being on the road for a while and kids were hungry), we mentioned that we don’t have a reservation and asked if we could have a table. Like the parking lot, the restaurant was almost completely empty, but we were told we had to have a reservation and denied service. I understand a reservation for a busy, popular restaurant at dinner when every table is needed, but this was really a surprise. For the last two weeks traveling in Italy, as well as on previous trips, we’ve always found the Italians to be kind and accommodating, especially when they see you’re traveling with small children. I would never consider going to this restaurant in the future."