"Once seated, and after a considerable wait, we finally got to order drinks. My daughter asked for a coke we were told there was none, so she ordered one of their cocktails instead. We waited, and waited. I chased the drinks. Finally they came (although not my coffee I had to chase that again twice and then it came without the milk I had asked for. We had to wait ages to order food (different waiter and when my son asked what juice was available he was told there was actually coke, so we ordered two of those too! When the food eventually came it was fine, although my husband was a bit perturbed by the tiny portion of chips , and the coke was delivered with the caps on so we had to wait again for someone to come to open them. My daughters cocktail was the most vile concoction any of us had ever tasted, the barman must have no taste buds at all. So far, it was not a relaxing and enjoyable experience, more like a drawn out method of torture, only to get worse. My son had ordered ribs, which were priced at 4 euro. The menu they gave us was all in english, bar one teeny wee bit that we didn't catch, which was that (in small print and in italian the ribs were priced per hg, which is apparently a hectagram, which is a commonly used weight measurement according to the staff member REALLY because I've never come across it before. I'd expect a cut of steak of whatever to be per grammes, or KG, but not ribs, so hadn't even thought to look. And when my son ordered, no one asked how much, or came back to say how much his dish would be. So when we got the bill, the ribs were 24 euros. We were paying inside, and the member of staff was muttering away under his breath as we were talking with the other member of staff. My spoken italian is not great, but my understanding of it is much better, but tbh, you'de need to have been an idiot not to have figured out what he was saying. There was no leeway offered at all, nor apology for the lack of communication about the cost of the dish, or the bad service overall, and as for the way we were treated when paying the bill..... A completely shambolic and offensive experience that left me rigid with anger. We had had a lovely day out, and wanted to do some more exploring before heading home but because of the amount of time it took us to have this meal, it left us too late to really do any more before heading away so it finished our day badly. AVOID THIS PLACE!!!"
