Shropshire
The Boat House

The Boat House

Mereside, Ellesmere, SY12 0PA, Shropshire, United Kingdom

Soup • Coffee • Cheese • Salads


"I recently visited for breakfast with a friend. Having ordered our drinks and food it quickly became clear our choice to sit outside was an unwise one due to the number of wasps. We therefore picked up our order and asked a young waitress if we could sit inside due to the issue. She smiled and said of course, please sit where you would like. As the centre room was quite full with only larger tables left we walked into the room on the right to find a smaller table. We sat down and started our much awaited breakfast. Unfortunately, just after settling an older waitress walked in and very abruptly asked where we had come from and why we were sitting there. I explained that we had been outside, but due to the wasps we had come in, we had spoken to a member of staff and been told to sit wherever. The older waitress quickly snapped back at me that we had not been told that and that there was a function in that room later so we needed to move. I explained that it was fine for us to move, but there wasn’t any need to speak to us in such a rude tone. The waitress again snapped back, stating she was not being rude and we shouldn’t have been there and we needed to move. At this point I advised that actually I would rather leave if we were going to be spoken to in such a way, to which the lady just turned and walked away from us. As we were leaving I did speak to the lady behind the bar and said that we were sorry we had left our food and were leaving but unfortunately we weren’t prepared to be spoken to in such a rude way. The same waitress then stepped in again and said she hadn’t been rude to us to which my friend said ‘I’m sorry but you really were’. Clearly this waitress thinks this is a suitable way to speak to customers. Our visit was completely spoilt and not wishing to be insulted any further we left. I have never before been left so astounded and disappointed to the point of leaving a venue before I had barely started the meal I had paid for. We won't be returning or recommending them. I subsequently sent two emails to the manager advising of our awful experience, both emails have gone unanswered. Its clear customer satisfaction is not high on their list of priorities."

Castle Thai

Castle Thai

United Kingdom, SY1 2AD, Shropshire

Thai • Asian • Vegan • Vegetarian


"My boyfriend and I popped in last night (a Saturday for the first time, we didn’t have a reservation but were warmly greeted and immediately seated at a nice table. The restaurant has lovely homey decor and we both instantly felt comfortable there. There was a lady and a gentleman working who were friendly, professional and had a lovely manner which felt un rushed in the best way, i.e they give you plenty of time to look at the menu (which has a surprisingly large amount of choice! without feeling pressured into panic ordering which is what normally happens for me at other restaurants We ordered the Thai platter for 2 to share to start, then the beef massaman curry, the red duck curry and a sticky rice to share for mains along with a Singha and a glass of Sauvignon it was lovely to see the wines were from Tanners too, a good quality Shrewsbury wine merchant. The starter platter came with barely a wait and was absolutely delicious, chicken skewers with a satay dipping sauce, fish cakes with a sweet chilli dipping sauce, some prawn toast (which was extra specially delicious! , spring rolls and chicken wings. Thoroughly recommended, and I especially enjoyed the little pot of grapes and sliced apple that was a really nice touch! The mains came at the perfect time and were presented on top of a pot with a tealight in to keep the food warm as we ate which is thoughtful, they were both tasty mains and we ate every last bite. Perfect portion sizes too as we left feeling full without being too stuffed. Our bill came to £50 which for two really great courses as well as alcoholic drinks is very reasonable indeed. I’d happily pop back here any time and would recommend it for anyone who likes Thai food"