Warrington
The Pit Smokehouse

The Pit Smokehouse

United Kingdom, WA3 5SJ, Warrington

Bbq • Burgers • Barbecue • American


"This was the third time we came to the Smoke House and I have to say firstly the positive points: Very nice clean restaurant Ambiance is very good Staff very friendly Not so good points: I came for a family occasion and my wife, children and I were taken into a back area seating when there was plenty at the front and this area was cold (not sure why we were seated there) Starter of Italian sausage was warm, not too hot, and sauce tasted like it was from a jar. Main meal took way too long to arrive (The waitress apologised for the very slow service) Ordered a 1 1/2 rack of ribs which were over cooked or old meat not sure which but even my 10 year old who loves eating ribs said it was chewy and tasted awful (if they had been as they should have, then probably the waiting time may have not been such an issue) I was not asked how I liked my burger cooked, but to be fair I never said either, but it arrived like it had been blow torched to a cinder and the lettuce on it was old discoloured (I did mention this to the waiter on the way out) The order of nachos classic was more just nachos with very little of anything else. Now, to be fair, i would say that the last time times we visited the waiting time was not so long and only issue we had was that we had to point out we were overcharged which was corrected immediately. The staff are extremely friendly so this is more about the restaurant experience as a whole. Way to expensive for the quality of food. Thank you"

The Friar Penketh

The Friar Penketh

4 Barbauld Street, Warrington, United Kingdom, WA1 1EX

Pub • Steak • British • Vegetarian


"Having been to the establishment previously, and discovered it to be quite good I decided to return with two friends on Saturday 10th December 2022 for breakfast. I was surprised to note that when I arrived that there weren 't many people around, and more importantly, no-one eating. That should have warned me! My order was taken quickly and indeed the food arrived very shortly after that. Unfortunately, that was where any allusion to customer service was evidenced. My bacon was cold, as were the baked beans and when I pointed this out to one of the staff she turned to the 'manager ' and said, There is a complaint about the food. The managers reaction was to walk to the opposite end of the restaurant and promptly disappear. Similarly, my friends dishes were sent back and were returned stating that they should be OK as they had, 'been probed!? ' At no time did the manager reappear to address our complaints or anybody offer the merest of apologies or offer to discount the meals. Quite frankly I was appalled by the attitude of the staff and will certainly never again entertain the prospect of going there again. Interestingly during our stay I didn 't see anyone else order food, and as it was a Saturday morning perhaps the bad news had travelled regarding it but sadly had not reached me. I know that recently Wetherspoons have announced the closure of several of their businesses but would serious suggest that they include this on in the cull and do the discerning public a massive favour."

Mojos And Tapas Warrington

Mojos And Tapas Warrington

United Kingdom, WA1 1EE, Warrington

Vegan • Spanish • Vegetarian • Gluten Free


"Beyond poor. Booked a table, arrived at said time and the restaurant was half full so no issues there. Was sat down and told we would be Brough menus. Waited ten minutes and a waitress came to take our order...we said we hadn't even had a menu yet! She grabbed menus, we chose quickly and ordered quickly. The waitress said she was flustered and very busy but did not allude to any abnormal wait times. We ordered a bottle of wine which was delivered promptly, but with no ice bucket or similar to keep it cool whilst we drank it over time. It was also advertised as barefoot but we were delivered a different brand with no reason or apology and it did taste cheaper. After waiting half an hour we noticed the waitress apologising to another table which was near us. We then went to ask how long food would be and we're told it would be another 40-50 minutes! On top of the 30 we had already waited. At no point had anyone come to our table to tell us this or apologise for the delays. We were travelling by train and the extra time would have meant eating in a rush and missing the last train so paid for the wine and left without food. Additionally during our visit I used the bathroom which is in an appalling state. Parts of the sink unit were hanging on. 2 of the 4 toilet cubicles don't shut or don't lock and one was blocked and overflowing. The 4th one was OK but cleanliness was poor. Considering this was around 8.30pm and the place wasn't busy it's clearly not just happened that night. I understand that places are short staffed due to covid isolations. But don't take bookings, or tell people that there is a very long wait on food, or offer apologies and complimentary drinks etc."