Teléfono: +441525873219
Dirección: 24 High Street, LU5 6BY, Central Bedfordshire, United Kingdom
Ciudad: Central Bedfordshire
Menú Platos: 9
Reseñas: 1182
Sitio Web: http://www.thebistrotoddington.co.uk/
"Given one menu between three people and expected to know our order within five minutes of arriving; well, that’s the attitude of the young lady serving us as she blatantly rolled her eyes at us because we weren’t ready to order! The second time the young lady came to take our order, the last of our party was trying to find the pizza on the menu (as well as clearly trying to keep an eye on her small child! as it is on the downloadable version from the website and clearly advertised on the café’s Facebook cover photo!! To help my friend out, I asked the lady serving us if the café still served pizza, to which she replied no and did we need extra time, then once again rolled her eyes when we answered yes to needing a bit more time. I’d understand if the café was busy, but there were only three other small groups of customers in the café. It was just utter rudeness! The young lady is obviously very inexperienced when it comes to customer service and would benefit from further training/shadowing of more experienced staff. In addition to this, if pizza is no longer on offer, the café needs to seriously update what they are advertising online! I ordered the cauliflower aloo gobi dhansak jacket potato. The dhansak was so stodgy and tasteless, I didn’t enjoy it. At no point did any of the staff check to see if our food was to our satisfaction. Apart from the young lady taking our order having rolled her eyes at us twice, there was no contact from the staff until we got up to pay; the staff couldn’t move quick enough to clear our plates!! A disappointing experience, particularly as this café USED to have outstanding service and fantastic food! Wouldn’t recommend with its current standards."
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