Teléfono: +441439770466
Dirección: Market Place, YO62 5BJ, Ryedale, United Kingdom
Ciudad: Ryedale
Menú Platos: 13
Reseñas: 6437
Sitio Web: http://inncollectiongroup.com/the-black-swan/restaurant
"Such a pretty setting and a rather nice atmosphere but that's the best they have to offer. The staff seem like under pressure and unhappy. There was one young lady who seemed to care as did the manager but all things considered it was a poor service establishment when you have to go hunting for a member of staff to address problems with your order. The restaurant was fairly busy but our food was dropped and the waitress couldn't move on fast enough. Fact your paying a upper price for a drop and run service. A chicken supreme priced at £18 with overcooked peas, dried mash, which was sprinkled with spring onions as opposed to it running through and flavouring the pash. The pancetta was nowhere to be seen but there was one pearl onion (I kid you not) but the added bonus of slivers of mushrooms (not listed in the menu, which for a Micophobic is quite unappreciated. The Linguine (with roasted tomato sauce was acidic and had no depth of flavour or sign of Parmesan. When we spoke with the waiting team they said thevparmesan was my mixed in and not actually with it as suggested. We cannot fault the portion size only the lack of flavour. My daughter never ever leaves her pasta but this was not to here taste. Overall the surroundings are lovely, they corrected the mishap through not charging, the staff are professional in the main with those that need assistance in understanding they need to know the dishes they are serving and how or what it shouldn't include and how to deal with it. We weren't checked upon and for that I cannot forget. Having worked in the industry for a larger part of my career it always saddens me that chefs feel they can sway and change what they serve over what the menu suggests is in the dish. I'm familiar with puffery of menus how easy it is too forget that you must honour what is in a dish and stand the details or keep front of house informed. To stress how important it is to detail what's in a menu, My daughter has a peanut allergy so if a dish doesn't state it includes peanuts (but could of been exposed to) I'd be outraged. I appreciate Micophobia might be an underestimated condition but it's something I live with. I llive my life hoping to not meet the same demise's as IKing Bar-bar! So come on up you game your claiming to be a Swan not an Ugly Duckling"
Todos los precios son estimaciones en menú.