Teléfono: +442075399299
Dirección: 196 Shoreditch High Street London, E1 6LG, United Kingdom
Ciudad: London
Platos: 29
Reseñas: 65
Sitio Web: http://www.bullinachinashop.london/
"Food was good here. Service, I would describe as ‘chipper’ and not in a good way. We made a same day online booking via this Google listing. On arrival we were immediately told off by the waiter for doing this. “What’s the point?” he says. I would normally let this slide but as I’ll go into later, it created problems afterwards. The waiter checks his paper list of bookings and it seems we aren’t on the list, but at least there was a table free so we managed to get seated and order some food and drinks. Food overall was good. The meats were well cooked especially the roast pork and char siu pork and the sides and small plates were tasty. You would get better/more authentic chicken karaage and gyoza at other places, though. We had a cocktail each afterwards. (Waitress didn’t seem to understand what a ‘long drink’ is. Decor was cool and quirky. Tables were packed fairly closely together. Good for parties but not so much for romantic/couples dining. While sitting at the table I get an email from Quandoo saying the restaurant has marked us down as ‘no show’. It turns out Quandoo handle the Google Maps booking integration. I reply to Quandoo saying that we are sitting inside the restaurant so clearly they are mistaken. The following day Quandoo follow up by email asking for proof of payment in order to correct the fact that we are marked as no show on their system. It’s hardly worth doing so but I don’t like to have a black mark on Quandoo’s system when I actually care a lot about the health of the hospitality industry and never cancel bookings late if it can possibly be helped. (Good thing I wasn’t asked for card details when booking or I would be having to chase up a refund from Quandoo… All this digital paperwork from Quandoo could be avoided if the restaurant used the booking system as it was intended to be used. If you don’t want to deal with same day online bookings then do something about it in the booking system and let people know instead of telling them off when they arrive! Quandoo doesn’t have a particularly good reputation either, and in fact, I would strongly advise management to review their contract with Quandoo and possibly switch to a different booking service. It might save you a few per customer on bookings."
Todos los precios son estimados.