Butlers at The Chesterfield

The photo on the website looked so appealing, we booked the afternoon tea. We waited for quite a while to be seated, the room looks very different than the picture! The sweet cart is in a different room. The staff was nice and attentive, but the food very underwhelming. The scones didn’t taste fresh, the chocolate one rather stale. The clotted cream was not creamy at all.

Not only is this place stunning and sweet, the staff are so friendly and nice, warming and very well presented! Saqib was just so nice and my little girls (5 and 7) enjoyed talking to him. The food most importantly, was just delicious!! so much so that we couldn't finish it all. I celebrated my 45th birthday there with my husband and two little ones and I am so glad that we did.

One of the best afternoon tea's I've had based on retro sweets. The chocolate scone is a bit left field and seems strange at first but totally tasty by the end. It is also the owner of the best chicken sandwich I've ever had at an afternoon tea, cue repeated requests for more! The staff are very attentive and definitely make the experience a lot nicer and to round it off, they'll send you away with your own bag of pic'n'mix that you can choose from, from the trolley. Ver carta

Fantastic service from the staff on arrival in the bar, it is a shame this did not carry on in the restaurant for our afternoon tea! Had to ask repeatedly for top up of drinks food. We had members of our party with food requirements but were not advised at the start they should sit together to share their afternoon teas. The food was very average for the price, the chocolate scones were bitter sandwiches had minimal filling. Disappointing for a first visit to The Chesterfield.

Took our two grandchildren with my wife to afternoon tea. The tables were so tiny for 4 people that I asked for a coffee table to put our pots of tea in case of an accident. There was only one small plate with knife and fork for each person to use for placing your sandwich as well as scones and jam!. The venue was in an old dusty conservatory with no music and not a very attentive waiters though very polite. Keep away from the afternoon tea if you want to avoid disappointment.

The staff were attentive and helpful and the food was nice tasting and interesting to look at. However when we came to pay the bill which was already going to be fairly whopping for five at £65 pp, the restaurant added a service charge on top adding an additional £48.90! Not sure I could recommend this for five people which cane out at just under £75 each which included two teenagers. Not worth the money at all in my opinion but still enjoyable if you have plenty of cash to splash! Ver carta

I was looking for a nice place to celebrate my dad retirement…. Well The Chesterfield Mayfair satisfy all my expectations. The hotel is fabulous, the autumn decorations at the entrance are amazing. Slavena, the hostess, was really polite and friendly to accommodate us in the Conservatory, where we enjoyed the Afternoon Tea. All the staff, in particular Fiachra, Tamara, Sofia, Carmen, were so polite, friendly and professional to make this experience, something to don’t forget easily. Really recommend it.

Supposedly Butlers restaurant in the Chesterfield Hotel is known as a fine dining restaurant but in actuality it is a huge, mismanaged disappointment in almost every respect. One is at first we were shocked to see one half of the nicely appointed dining room permanently closed and out of service. We now understand after experiencing the Butlers food and service, it is apparent the regularly dining public is staying away. Why? Well to just name a few of the startling inferior aspects of the Butlers..... First let me assure the reader our traveling family was expecting a well prepared and well served expensive meal which was our goal. A goal we had no problem in fulfilling elsewhere in renowne...

Unfortunately unlike many other’s who have kindly posted reviews on here, our experience of Afternoon Tea at The Chesterfield was rather disappointing. The staff were very attentive and courteous and I really appreciated how welcome they made us feel. Unfortunately for some reason at our seating on a Friday at 4:30pm there seemed to be an issue with a shortage of cakes/pastries. When the afternoon tea came out, understandably there is not enough room on the tea stand to put out 3 of each type of cake, so I just enquired whether one of each type of cake for the three of us would be bough out later and the waitress said we could have more sandwiches and scones if we wished. I said thank you, w... Ver carta