Butlers at The Chesterfield

The most amazing Afternoon Tea! I took my mum and sister who were visiting London for the weekend.

Last minute booking for afternoon tea with my daughter. Excellent service and friendly helpful staff. Delicious plentiful food.

The photo on the website looked so appealing, we booked the afternoon tea. We waited for quite a while to be seated, the room looks very different than the picture! The sweet cart is in a different room. The staff was nice and attentive, but the food very underwhelming. The scones didn’t taste fresh, the chocolate one rather stale. The clotted cream was not creamy at all. Ver carta

Not only is this place stunning and sweet, the staff are so friendly and nice, warming and very well presented! Saqib was just so nice and my little girls (5 and 7) enjoyed talking to him. The food most importantly, was just delicious!! so much so that we couldn't finish it all. I celebrated my 45th birthday there with my husband and two little ones and I am so glad that we did.

One of the best afternoon tea's I've had based on retro sweets. The chocolate scone is a bit left field and seems strange at first but totally tasty by the end. It is also the owner of the best chicken sandwich I've ever had at an afternoon tea, cue repeated requests for more! The staff are very attentive and definitely make the experience a lot nicer and to round it off, they'll send you away with your own bag of pic'n'mix that you can choose from, from the trolley.

Fantastic service from the staff on arrival in the bar, it is a shame this did not carry on in the restaurant for our afternoon tea! Had to ask repeatedly for top up of drinks food. We had members of our party with food requirements but were not advised at the start they should sit together to share their afternoon teas. The food was very average for the price, the chocolate scones were bitter sandwiches had minimal filling. Disappointing for a first visit to The Chesterfield. Ver carta

The staff were attentive and helpful and the food was nice tasting and interesting to look at. However when we came to pay the bill which was already going to be fairly whopping for five at £65 pp, the restaurant added a service charge on top adding an additional £48.90! Not sure I could recommend this for five people which cane out at just under £75 each which included two teenagers. Not worth the money at all in my opinion but still enjoyable if you have plenty of cash to splash!

I was looking for a nice place to celebrate my dad retirement…. Well The Chesterfield Mayfair satisfy all my expectations. The hotel is fabulous, the autumn decorations at the entrance are amazing. Slavena, the hostess, was really polite and friendly to accommodate us in the Conservatory, where we enjoyed the Afternoon Tea. All the staff, in particular Fiachra, Tamara, Sofia, Carmen, were so polite, friendly and professional to make this experience, something to don’t forget easily. Really recommend it.

Supposedly Butlers restaurant in the Chesterfield Hotel is known as a fine dining restaurant but in actuality it is a huge, mismanaged disappointment in almost every respect. One is at first we were shocked to see one half of the nicely appointed dining room permanently closed and out of service. We now understand after experiencing the Butlers food and service, it is apparent the regularly dining public is staying away. Why? Well to just name a few of the startling inferior aspects of the Butlers..... First let me assure the reader our traveling family was expecting a well prepared and well served expensive meal which was our goal. A goal we had no problem in fulfilling elsewhere in renowne... Ver carta