Coffee#1 Hereford - Carta

Called here as we we’re staying for 4 days in Hereford. I am afraid to say the place was very dirty, as tables were not cleared or cleaned.

Everything seems grotty and filthy here. The glasses are always misty and dirty looking. The saucers are the same, always look filthy. The toilets need a good deep clean, disgusting. Time this place had a good deep clean.

Terrible experience! We waited in line for 20 minutes for food that was flavorless and way too expensive. The staff seemed unmotivated and were completely disengaged. They should reconsider their claim of being the "Best voted coffee shop." We won't be returning! Ver carta

Called here Monday 5th September 2022. We had driven from Shobdon and was gasping for a drink. The place looked oldy worldy and was quite busy but we did get a seat ok. Both had a latte and we thought it was one of the nicest coffees we had ever had. Staff were very customer focussed. Well done

Popped in today just for a coffee but couldn’t resist the big choice on display of yummy cakes! Chose a chocolate and orange cake, and it was absolutely moreish alongside my cappuccino. Despite the steady stream of customers coming in through the door the staff were smiley and helpful and everywhere was neat and tidy. I say this as some coffee stores never clear the tables but they did here. All round good experience.

Coffee was excellent quality and cake was lovely however the staff were absolutely horrendous. Very long queue when I visited, as there usually is, but no management to be seen whatsoever. Young lad working moved some staff around as it was obvious they were struggling and the queue moved much quicker and service was way more efficient. Tall lady with glasses then appeared and proceeded to scold the young lad for using his initiative, overheard saying I am a shift runner, I 'm in charge, you don 't move people around leaving the young lad very clearly upset and crestfallen. I was horrified to be witness to this blatant lack of leadership, will not be returning. The standards in this branch h... Ver carta

This coffee shop has become my favorite spot and I frequent it once or twice a week. Today, due to the cold weather, I decided to indulge in a hot chocolate with all the toppings - whipped cream, marshmallows, etc. I really like this Coffee#1 location. The staff is incredibly friendly and efficient, even when the place gets busy and customers are constantly coming in. They work together to serve everyone as quickly as possible, even if there's a bit of a wait for a table. It's to be expected in a popular cafe like this one! The staff is always pleasant, friendly, and efficient, ensuring that everyone is taken care of. I'm a bit confused by a previous review I read on here, as it doesn't matc...

I visited Coffee #1 on 13/05/2022 during lockdown and was disappointed to find they only accepted card payments. I decided to give them another chance recently, but unfortunately, the experience was not much better. The staff seemed disinterested and focused on their appearance rather than serving quality products. My filter coffee was cold, and when I asked for a fresh one, it was still not hot enough. The toasted teacake was burnt on one side and stale in the middle, likely due to how it was stored. Overall, my experience was poor and I left quickly. With competition in High Town, Coffee #1 needs to improve their products and customer service to retain business. The only positive aspect wa...

Sunshine outside after a little rain in Hereford town centre's main square. Now the old square after new shopping centre expanded the town centre several years ago. Coffee #1 was a family concern. I have an App for it and after helpful service managed to buy two strong tasting Americano coffees. Very strong but nothing like Turkish coffee or Moroccan coffee available off the Portobello Road. I had my partner with me, we shared conversation, thought and time. An enjoyable visit. A padded back and seat and occasional armchairs, standard French café furniture making for a cosy stay and pleasant relaxing atmosphere. I've visited this outlet many times, I'll be there again. My only critique is th... Ver carta