Teléfono: +441827872133
Dirección: Marston Farm Hotel Dog Lane Sutton Coldfield, West Midlands B76 9JD, North Warwickshire, United Kingdom
Ciudad: North Warwickshire
Platos: 15
Reseñas: 27
Sitio Web: http://www.marstonfarm-hotel.co.uk/en/dining
"We live in Canada and we were traveling to UK to surprise my parents for Xmas. So at the first week of Nov we booked a Table for 6 for Sunday lunch for 1:30 on Dec 20th with a plan to meet and surprise them at the restaurant with them believing they were booked as a table for 2. 3 weeks after booking online I called to confirm the booking etc and all was ok. 2 weeks prior to the date, my parents drove to Marston Farm to see where it was and confirm that was the place they were booked in. They were then told that they weren't booked in at that time anymore as they had taken a booking for a christening and couldn't get them in until that evening. The then sent me an email saying my parents couldn't make it for 1:30 and wished to move the booking. After calling them again from Canada they confirmed that they had taken a block booking, cancelled our reservation and wouldn't have told us if my parents hadn't been to see them that day.. Very unprofessional..! Not recommended..."
Menú - 15 opciones
Todos los precios son estimados.
Sienna
has not really enjoyed the place. the service was slow. hotel looks very dated and not very welcoming
Dirección
Reseñas
Will
My sister and I had a lovely afternoon tea. Everything tasted wonderful and everything was clean and tidy.
Rowena
had a really good time to meet with the family over meal. the personal was welcoming and pleasant. hotel was really quiet, but so little atmosphere.
Helena
The menu was very basic when we got there , nothing like the website menu , would have eaten elsewhere if we knew , also bar shut very early and the staff disappeared.
Tony
We booked for Sunday evening after a busy week at work and found we were the only diners. We were made to feel very special and looked after well. The food was lovely and we will be visiting again soon Many thanks
Jonathan
a pleasant atmosphere without other customers there. frightening customer service of lazy waiter who was not interested in asking if we needed anything. they'll take off immediately and go as soon as we had a drink. lost our business in the night and for the foreseeable future.
Karl
beautiful hotel restaurant in a beautiful remote location from the beaten away. beautiful menu, very well presented eating, decent prices. I had the filet steak, it was made to perfection (rare) and absolutely delicious. highly recommended if you want a nice quiet meal in beautiful old world environment.
Toby
There were two weddings going on we were not informed. Table was booked for 8pm. Nearly an hour later a girl appeared and told us we would have to wait an hour or two. We insisted on seeing the manager who told us he had a problem because of the wedding and the oven would not be free to cook our food. When food eventually arrived it was poor. Even better than Fawlty Towers!
Amy
Went for a meal with my partner for his birthday waited 5 minutes to be served as no one was around when we finally got served two drinks cost 15 pound where I would normally pay 7 at most. The restaraunt was cold and dated it didn't look very nice. When we got the menu that we were looking forward too it was a complete different menu so by this time after travelling an hour to come here we were peed off. The manager was very unfriendly never had a smile and was all about business and money not how the customers felt. When we asked the manager why it's a different menu we travelled all the way down Here for nothing he got really defensive about it and said the menu changes daily. We told him...
Christian
We live in Canada and we were traveling to UK to surprise my parents for Xmas. So at the first week of Nov we booked a Table for 6 for Sunday lunch for 1:30 on Dec 20th with a plan to meet and surprise them at the restaurant with them believing they were booked as a table for 2. 3 weeks after booking online I called to confirm the booking etc and all was ok. 2 weeks prior to the date, my parents drove to Marston Farm to see where it was and confirm that was the place they were booked in. They were then told that they weren't booked in at that time anymore as they had taken a booking for a christening and couldn't get them in until that evening. The then sent me an email saying my parents cou...
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