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Lovely little gem of a place! Friendly staff, great atmosphere with a mixture of locals and tourists. A fantastic variety of cakes. Very reasonably priced! Will definitely be dropping in again the next time we are passing by.

Good cuppa coffee and lovely homemade lemon white chocolate scones, with really nice jam. Reasonable priced. The staff were very friendly. We sat outside in the sun as we had our push bikes with us! A well worth stopping point.

You may have to wait, but good things come to those who do. The venue is small but constantly busy which shows how highly it's rated. It's also inexpensive but thar's not necessarily why trade is so brisk. Service is friendly and if there's a delay it's explained. We've been away a week and eaten out regularly but this was the best of all.

My Boss just popped in for a coffee and cake and asked me to leave this review on his behalf . Have to disagree with someone else's negative comment below Jan and her staff are always happy and smiling with me . service is great , food is amazing Always a great place to visit. Jan’s mother is always lovely too and very friendly . From Rob , Carlisle

I stopped for lunch at this charming café while on the Borders Abbey Way. The staff were very welcoming and the atmosphere was friendly, attracting both locals and tourists. I took advantage of my rest day by enjoying a delicious soup and sandwich with fresh bread and a wide variety of fillings, followed by coffee and a tasty dessert. It was a fantastic spot to take a break, and I highly recommend it.

We arrived here after a very muddy day's walking just in time for tea and delicious cake at the Cream Puff. This place seems to be the beating heart of the little town with lots of regulars all meeting for a gossip. The home-made fruit cake was really nice. The owner then went out of her way to make some sandwiches for us to collect the next morning. These were really good as well, and we took more of her lovely cakes with us on our walk.

During our short break in Hawick, we stumbled upon Cream Puff while driving to Jedburgh. On our way back, we decided to stop for a cup of tea. The atmosphere was lovely and welcoming, with a nice blend of locals and tourists. We decided on tea and fresh scones with jam, which were all incredibly tasty. In addition to soups, sandwiches, toasties, and paninis, there was a wide selection of delicious cakes and traybakes. We highly recommend this place if you're in the area and will definitely return when we're in the area again.

The staff were pretty miserable and I’m pretty sure our custom was an inconvenience to them. Then I was told I had to spend a minimum of £5 to use my card otherwise the lady behind the counter ‘wouldn’t make any money’ and it wouldn’t be worth her while… I didn’t have any cash so a friend and I pooled our orders as we only stopped for a coffee. It’s ok though the lady justified it as ‘everywhere does this with minimum charges’. Yep… maybe 5 years ago. Update the payment methods and be nice to people who are trying to give you money. Coffee was alright. I’ll probably go elsewhere next time I’m passing through.

We have just visited this little cafe again for lunch. Home made soup, sandwich, cake coffee, all freshly prepared while we waited. The staff are always cheerful friendly and welcoming, even when the cafe is busy. The atmosphere is light any airy with a lot of friendly chatter. It is also possible to sit outside in good weather. We try to visit this cafe when we are in the Hawick area, even though we live a couple of hours away, because we are never disappointed, a take away tray bake keeps us happy once we get home. It's great to have such a friendly, independent cafe with such good food in these financially challenging times. Definitely 5 Stars.