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Had a substantial afternoon tea at a remarkable reasonable price. We could not eat all that was served and found the cakes and scones really good. The service was first class to make the experience enjoyable.

The restaurant was very quiet. Three of the four of us had good meals, while the fourth person had a tough steak with a lot of gristle. We encouraged her to send it back, but she refused. Otherwise, a pleasant experience.

The food was not as I had hoped. I ordered the steak pie, but it was not made with locally sourced ingredients or a traditional pastry, as I had anticipated. It was not worth the price. However, the staff were friendly, although I did have to wait a long time to be served for both my food and drinks.

The food was lovely, we had pre ordered a seafood platter that the chef Paul cooked freshly for us from locally sourced fresh fish and it was beautiful. The desserts and drinks were also lovely. Excellent service from Paige who was very busy but always so helpful and efficient. The lady at reception was also very helpful when we booked the day before.

Managed a half term night away to Kelso without the kids and ate in the Cross Keys as normal. Can't see past the place always have a great meal here. As we didn't have the kids, we opted for a different approach went for the superfood salad and the Côte De Boeuf to share and we weren't disappointed. Had a cracking bottle of red too can't remember the name but the staff always keep you right.

We visited Saddlers twice and in general ate very well. The prices charged offered good value. I very much enjoyed among other dishes the Auld Reekie Mushrooms and the Border lamb chops My husband did slightly less well, because he couldn’t (being gluten free) eat the herb crust on the lamb chops (willingly removed) which made the dish less flavoursome. The dining room is large and perhaps a little lacking in atmosphere.

Use to love popping in here for a steak, always came with the full works, I couldn't believe my eyes when I saw the menu last week. Almost £40 for the steak we usually have, now served with a salad, no thanks. So we went with the pie instead. Its become REALLY EXPENSIVE. Really wasn't good at all, really dry with the worst chips and runny peas. Won't be returning. This place use to be good. Dunno what they are playing at but that's more customers you just lost!!!!

I was not staying at a hotel, as I live in Kelso. The Oak Room at the hotel typically hosts a craft fair every Saturday while the farmers' market takes place in the town square. I had forgotten to bring refreshments for myself. A very kind lady at the reception ensured that I was able to get some cold juice and later some coffee and water. It was a hot day and I could see how busy she was, but she went out of her way to help me. I am extremely grateful. Thank you, Ali @WischannArts Wee Smiles.

My wife and I ate at Saddlers last night and we were blown away with the quality of the food and the service that we received. In other restaurants when I've asked for the pie I usually received a bowl of casserole with a pastry lid stuck on the top, but this wasn't the case at Saddlers, my pie was a PROPER home made pie, which was cram packed with chicken that just melted in my mouth. My wife had the Corn Fed Chicken Breast and she reckoned it was was the best main course that she has ever had in a restaurant for quite some time. I finished my meal off with their home made Sticky Toffee Pudding with Ice Cream and my wife had the baked Cheesecake. Well done to the management and staff for lo...