"Very dear team, I would like to inform you that we were unfortunately very dissatisfied with our visit to your restaurant. The service left a lot to be desired, the waitress in particular was not focused on her tasks. She neglected to bring the cutlery to my little son even though she served the plate of pasta. It was obvious he had no cutlery, but she didn't notice. We were also served two salads that were both cold and tasteless. We also had to wait five minutes before I had to ask the waitress to bring us bread. Normally it goes without saying that bread is served with a salad. Furthermore, my wife and I ordered entrecôte steaks and I asked to replace the third sauce, which is usually served with garlic, with another one. Here too there was no interest on the part of the waitress to fulfill our wish. We regularly go to good restaurants and like to tip appropriately. Some restaurants also offer small coloring books for children. However, the service from this waitress was terrible and did not meet our expectations. I hope that you will take this feedback constructively and take the necessary measures to improve the quality of service in your restaurant. Kind regards"
