Dovedale Restaurant At The Barcelo Buxton Palace

We had a great dining experience at this restaurant during our stay at the hotel. The staff was helpful and the food was delicious. We appreciated the value for money deals. We will definitely be returning and would recommend this restaurant to others.

The restaurant was not very crowded. However, it took over an hour for our meals to be served between courses. When they finally arrived, the hot dishes were cold. The service was very poor and the overall value was lacking. I would not recommend dining here, as there are better options in town.

In these strange times hotels are doing everything possible to keep customers/staff safe so having to book a breakfast slot and having it served at the table is no bad thing. Plenty of options on the breakfast choice sheet to choose from and the service from the staff was excellent under the present restrictions.

Looked tremendous when they advertised this break when we got there it was no where near the advertisement It was dated the rooms needed brightening up the bath room was disgusting with mould in the corners and under the sink we had to pull a lever under the sink to release the water from it and we also paid extra for a larger room all in all not a good experience

The restaurant staff lacks manners and knowledge of customer service. The wait time for soup is 45 minutes to an hour, and the dishes offered upon arrival are unappetizing. The main dishes were disappointing, and we chose to skip dessert. Even breakfast was poorly prepared in the morning. I recommend bringing breakfast bars if staying at the hotel and eating elsewhere.

While the Hotel had an elegant entrance and staircase and was in a convenient position with clean rooms the dinner menu was a disappointing buffet and looked rather sad and dry and as there was only one other diner we left and went into town which was packed with fine restaurants and very busy. To be fair the breakfast was reasonable (except for awful coffee) and the staff were helpful although it all felt a bit Fawlty Towers!

The service merited a 1 star review, but the restaurant’s staff are clearly working their socks off hence an extra star! One of our starters was delivered to the wrong table and wasn’t corrected until we intervened to point out that was our starter! The food was standard no fine dining here but the wait between starter and main was pushing half an hour. 2 hours in and we still hadn’t been able to order dessert. Once we finally managed to order dessert, the strawberry cheesecake, it arrived within 2 minutes. What’s going on in this restaurant? Poorly trained and overworked staff?

We got to the restaurant for the pre paid dinner at 1920 for a 1930 booking. Taken to table given menus then nothing. No one came near us for 20mins then we were asked what we wanted, including drinks. Then nothing, no drinks not even a piece of bread to go with the butter that was on the plate. Having watched other people being served before us we walked out after 40 mins waiting. Disgraceful service. The only plus was that it prompted us to find an excellent eatery in the town. We didn't even go down for breakfast we were that disgusted with the place. Lesson learned read reviews before booking. Still shaking with annoyance! The one star was because I can't give NONE

I and my husband went for dinner .Restaurant section was empty . When I order my drink sprite waitress asked me pint or half and I realised that is not in the bottle so I wanted to change bottle of diet coke. After that strangely she was questioning that why I wanted bottle not the other option . Anyway then we ordered 2 starters , 2 mains and 1 puding. As a starter we both ordered the soup and it was ok. And the main course I had the fish which is disappointing. It was too tough , just boiled fish not even seasoned . It comes with raw onion ,some black olives, 1 bigh dried tomato and 1 egg. And again chef didn’t even put a pinch of salt in it. I finished the fish because I was so hungry and...