Teléfono: +441728747717
Dirección: Main Road, Suffolk Coastal, United Kingdom
Ciudad: Suffolk Coastal
Platos: 3
Reseñas: 1023
"Ordered my lunch and was told there was a 20 minute delay. Happy to wait. Half an hour later received my drinks. After a further 10 minutes I chased up the order, to find it had been overlooked. I then waited a further 30 minutes for my three sandwiches. Two customers, who turned up after I chased up the order, received their food before me. The owner explained they were short on staff and apologised but customer service is not their forte. With all this time to spare, I also noticed that I had been overcharged. The owner queried whether I wanted to be refunded the overpayment strange request. To complete matters, one of the sandwiches had a hair in it! Whilst an apology is gratefully received, some compensation for my delay would have made me think twice about writing this review. We all make mistakes but how we deal with them, leaving the customer feeling happy, is what customer service is about."
Todos los precios son estimados.