Harvey Nichols Fifth Floor Café

The large afternoon cream tea and the terrace provided a beautiful atmosphere. The scenery was excellent, and everything was homemade.

The staff were very welcoming and polite, the service was impeccable which added to the a overall ambiance. Our cream tea was very good with a great selection of sandwiches and cakes.

We had a wonderful experience at the restaurant. The food was excellent and the service first class. The only slight issue was the noise but I appreciate there’s nothing g can be done about this. Overall I would give it ten out of ten! Ver carta

Went for a drink first in the 5th floor bar where received wonderful service great atmosphere so had high expectations of the cafe but found service slow, waitress sullen, manager indifferent, food average Very disappointed will not return

maintre d’ understands service! we also had a wonderful meal and a fine service from our waitress, but the responsible man made us feel welcome, entertaining inquiries regarding the heating, and found a place for the walker of my friend. I'll be back soon.

This restaurant was a lovely setting. Outside was particularly delightful too, but as it was a windy day, we stayed in. The staff were brilliant, very attentive, smart, friendly and welcoming. It was my birthday and they gave me a lovely little cake and sang happy birthday. I was absolutely thrilled by the whole experience. We will be back for sure. Ver carta

the afternoon was lovely. adequate selection of tees, but not extensive. the sandwiches were a combination of interesting and delicious broths with tasteful fillings and the two skorn were each small and light, but the variety of the delicate desserts, small, meringues and minicakes were our absolute favorites. we had many afternoons and this one was up there with the best.

Afternoon Tea is one of my favourite “meals”. I have had many, at many different places and I found this one was average at best. Not enough sandwiches, and they were very very cold, so they had clearly been made a long time again and were sitting in a fridge for way too long. Way too many deserts and again several were way too cold. Overall a very disappointing experience. Will not be going back

The service was lacking in attentiveness; it was difficult to find anyone to take our order. When we finally managed to get someone's attention, it took a while for them to come back and take our order. The fish in the fish and chips wasn't very good; it was a bit chewy in some spots. On a positive note, they offered a small birthday brownie that was quite delicious. However, the staff member who served us didn't come across as particularly warm or welcoming. Ver carta