Teléfono: +441244372577
Dirección: Greyhound Retail Park, Cheshire West and Chester, United Kingdom
Ciudad: Cheshire West and Chester
Menú Platos: 35
Reseñas: 936
Sitio Web: http://www.frankieandbennys.com/restaurant/frankie-bennys-chester
"I’m absolutely disgusted to have visited this restaurant and to be asked upon arrival if I have any allergies, to which I responded yes and explained I cannot eat onion or garlic. I then went on to order the carbonara and asked the waitress to confirm with the chef that there is no onion or garlic in the sauce, to which she said she cannot check. The host who seated us explained she would let the chef know of my allergies so I’m unsure what the difference is. Surely the person who is cooking the food within the kitchen is able to advise what ingredients is in the dish. I was informed this is company policy and they can’t check the packaging, however when I visited the Cheshire oaks restaurant the waiter was incredibly helpful and checked the packaging of the chicken for me to assist. I feel discriminated against for having allergies, that are totally out my control. I was told by the waitress that she is protecting the company’s reputation as you would be liable if she checks… what would make you more liable is if I order something after telling you of my allergies and then I have a reaction. You seriously need to rethink your policy. Every other restaurant I ever visit will adapt their dishes to suit my allergies, as should all food establishments. I was told you will only confirm the top 14 allergens… as though people with all other food allergies are irrelevant! I have never been made to feel so discriminated against in my life. Disgusting!"
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Todos los precios son estimaciones en menú.
Pizza
Entrantes
Pasta
Wraps
Ensaladas
Calzones - Loaded And Folded
Platos De Pollo
Sándwiches
Mariscos
Hamburguesa
Perros Calientes
Ternera
Platos De Pescado
Cordero
Vegetariano
Gratins / Aperitivos Fríos
Pollo
Pizza - Do It Your Way
Pan
Acompañamientos Y Complementos
Nitronitro99
Hannah the server was ace nothing was to much trouble and we All had health issues can't fault the service.
Dirección
Reseñas
Amanda
We had a great breakfast and fantastic service from Nikki and Kathryn. Food was excellent. All hot and well cooked
SARAHLAW86
Came for breakfast with a friend today and the service was excellent. Hannah was attentive and helpful- definitely service with a smile!
Anide09
Had a lovely meal here and a service we received from Kathryn was absolutely spot on, just made our evening even more special. Thank you !!! Ver carta
KarlandCathJohnson
Last minute arrival on route to hotel in Runcorn. Service exceptional… the girl that served us was very attentive. However the food wasn’t the best. Greasy not piping hot. Left a lot. Kids enjoyed theirs
NatalieD2217
I would just like to say how amazing Nicola service is every time we visit she makes our day with her positive attitude to life always a pleasure to be served by in my mind she is the best waitresses we only ever come to...
Chewie32
Had a lovely meal at F&B today. The staff were very friendly and welcoming (particularly Sarah and Kathryn), the food was yummy and suuroundings were comfortable. The best thing about it though was the attention given to our excitable 3 year old! Very good activities... Ver carta
Amanda
Visited today for breakfast with friends. Served by Hannah who was friendly, cheerful and so helpful. Nothing was too much trouble. Our breakfast arrived quickly and was good. Hannah checked on us frequently to make sure everything was okay with our meal and to offer...
Traveler553443
Went for something to eat here because its quick and relaxed eating but was so disappointed A lot of the seats where ripped open The meal was poor they had spread the chips around on the plate to make it look like there was more i ordered a New York chicken which when it came looked like steak with cheese on as the color was black When i cut into it it was a piece of overcooked chicken the cheese was hard and tasted not right It wasent as if they where busy Wont be going there again
Jessie
I’m absolutely disgusted to have visited this restaurant and to be asked upon arrival if I have any allergies, to which I responded yes and explained I cannot eat onion or garlic. I then went on to order the carbonara and asked the waitress to confirm with the chef that there is no onion or garlic in the sauce, to which she said she cannot check. The host who seated us explained she would let the chef know of my allergies so I’m unsure what the difference is. Surely the person who is cooking the food within the kitchen is able to advise what ingredients is in the dish. I was informed this is company policy and they can’t check the packaging, however when I visited the Cheshire oaks restauran... Ver carta
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