Fratello's Scotch Corner

Scotch Corner Hotel West Auckland, Durham DL10 6NR, Richmondshire, United Kingdom

🛍 Wine, Cafés, Pasta, Italian

2.4 💬 51 Reseñas

Teléfono: +441748828616

Dirección: Scotch Corner Hotel West Auckland, Durham DL10 6NR, Richmondshire, United Kingdom

Ciudad: Richmondshire

Platos: 35

Reseñas: 51

Sitio Web: http://www.fratellosrestaurants.co.uk/

"I made a reservation for a table for 8 people for lunch on June 16th, only to arrive and be informed that Fratelli's does not serve food at lunchtime on Sundays. We were very frustrated as we had traveled for an hour to reach the restaurant, with two separate groups coming from different directions to celebrate Father's Day. Your booking system made a significant error. Although the venue offered bar meals, it was not what we had in mind. We had to quickly make alternative plans, as we did not want to be disappointed. I took the initiative to book through Open Table and received a confirmation email, so I am very upset. I recommend that you ensure your system is regularly checked and updated. I will not be using your booking system in the future."

AndyQ AndyQ

Very friendly and helpful staff, food was fantastic also.

Dirección

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Reseñas

LyndaM
LyndaM

Great food but be prepared to wait, service not the quickest


AmyC
AmyC

The meal was truly delightful. The food was fantastic and the service was top-notch.


stevem
stevem

Food and ambeance good. service was not great had to chase drinks up twice and restaurant was quiet


MatthewG
MatthewG

Hi thought would be a nice cheap birthday night out for the kids but very expensive for some basic food


Roland
Roland

Real shame, nice looking menu but when the pasta arrived, it had in my opinion clearly been microwaved and to the point of almost unedible.


Boomer
Boomer

We made a reservation with our tastecard 24 hours in advance, as it is required to receive the discount. This can make last minute bookings a bit inconvenient if you want to utilize the card. Other than that, everything else was excellent.


ElaineN
ElaineN

Friendly restaurant with good food although we spent a lot of time swotting flies away from our food. My daughter ruined a top by swotting a fly away and spilling pasta sauce on to her clothes. Think they should install a blue light device as this was quite annoying and unpleasant.


SuzanneB
SuzanneB

We have been here before, but I 'm this occasion. We waited ages for drinks, there was a 'shortage ' of mayo so we 're given 2-3 sachets at a time, between two children and two adults. Before out starters arrived I had to take my baby outside to get her to sleep. Whilst out the starters came, no offered to keep it warm in the kitchen etc. So my husband was not happy. Would not go back. At our local pub our children often get a full pizza with a children 's meal. Here they got a slice!! The servers were polite but just very slow. One asking if we were finished we replied no, as children were still eating, and she started clearing until my husband said we still aren 't finished!! We both had s...


JuliaM
JuliaM

I made a reservation for a table for 8 people for lunch on June 16th, only to arrive and be informed that Fratelli's does not serve food at lunchtime on Sundays. We were very frustrated as we had traveled for an hour to reach the restaurant, with two separate groups coming from different directions to celebrate Father's Day. Your booking system made a significant error. Although the venue offered bar meals, it was not what we had in mind. We had to quickly make alternative plans, as we did not want to be disappointed. I took the initiative to book through Open Table and received a confirmation email, so I am very upset. I recommend that you ensure your system is regularly checked and updated...

Categorías

  • Wine Una selección curada de vinos finos de todo el mundo, que ofrece tintos ricos, blancos frescos y rosados elegantes para maridar perfectamente con su comida. Saborea el aroma único, el sabor y la complejidad de cada botella.
  • Cafés Encantadores cafés que ofrecen una variedad de cafés y tés recién preparados, junto con bocadillos ligeros, pasteles y postres. Perfecto para un impulso matutino o un delicioso regalo por la tarde en un ambiente acogedor.
  • Pasta Deléitate con nuestra selección de platos de pasta clásicos y contemporáneos, cada uno elaborado con ingredientes frescos y de calidad y salsas sabrosas que capturan la esencia de la cocina italiana en cada bocado.
  • Italian Saborea los ricos y diversos sabores de Italia con nuestro menú, que ofrece pasta clásica, risottos sabrosos y platos tradicionales de carne y mariscos, todos elaborados con ingredientes auténticos y pasión. ¡Buon appetito!

Comodidades

  • Cafe
  • Wine
  • Amex
  • Full Bar

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"We had booked with booking.com . On arrival we were told that we didn't get breakfast included and that it would be £15 a head. We accepted this although thought was pretty steep for breakfast in a pub.The first morning we were given a menu clearly stating that breakfasts were included with all accommodation. I ordered poached eggs with smoked salmon and the other two ordered a full English breakfast which included homemade black pudding. The breakfasts arrived ,one of my poached eggs was runny, the other hard. The English breakfasts had no black pudding on the plates and when queried we were told that the deliveries hadn't arrived. Doesn't homemade imply made on or near the premises and as the owner states he is a butcher by trade I would expect he had made the black pudding. No alternatives were offered and presentation was distinctly lacking , with the baked beans poured over the other items.The next day I risked the full breakfast with black pudding which was lovely. But again the others had badly cooked poached eggs. We were offered no fruit juice, cereal or even toast and marmalade. On leaving we discovered the pub was unmanned , despite poor mobile signal. The owner turned up after 15 minutes. The bill was handed over, charging us for seven breakfasts when we had six, it was adjusted after he asked if one of us had had two breakfast one day? He served and cooked them so should know the answer to that. We were also then overcharged for nine coffee when three coffees and two teas had been ordered. Having had a family B and small hotel in York I advised him that standards were not what I was used to. I spoke to someone who had also visited recently and she stated a member of staff had charged them £15 per head for their similar breakfast where we were charged the menu price. Exceptionally poor menu, inaccurate advise saying breakfast included then charging us and probably the worst breakfast I have eaten in similar accommodation."