Teléfono: +441900829299
Dirección: Station Street, Cockermouth, United Kingdom
Ciudad: Cockermouth
Platos: 12
Reseñas: 3276
Sitio Web: https://frederickscockermouth.co.uk/
"Once we were seated, we received our menus, but after waiting a full 20 minutes until 7:20, no one had come to take our drink order, let alone our food order. We noticed that other tables, which had arrived after us, were being served, and the restaurant wasn’t particularly busy that evening. Another 20 minutes went by, bringing us to 7:40, without anyone checking on us. My partner decided to approach the bar to politely request service. After a few minutes, someone finally took our order for food and drinks without asking how he wanted his steak cooked, and they didn’t even acknowledge the long wait. We then waited yet another 20 minutes with no drinks or food arriving. At that point, my partner and I chose to leave, after he explained our situation to the bar staff. Throughout this horrible experience, we received no apology or offer of compensation for the lack of service. Many of the servers appeared to be quite young, which might explain their poor communication skills, but a simple apology would have gone a long way. In the future, I hope the restaurant considers hiring staff who are more confident and possess better manners, able to acknowledge and apologize to customers who have been neglected without creating a fuss."
Menú - 12 opciones
Todos los precios son estimados.
Rory
Good Meal type: Dinner Price per person: £40–50 Food: 5 Service: 5 Atmosphere: 5
Dirección
Reseñas
Elizabeth
Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5
Vanessa
Lovely little place, the steak burgers were absolutely immense, good selection of drinks too Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5
Jennifer
We enjoyed a lovely Sunday lunch at this restaurant. - **Meal Type:** Lunch - **Food Rating:** 4/5 - **Service Rating:** 4/5 - **Atmosphere Rating:** 4/5 Overall, a great experience!
Tom
Food was delicious, with a relatively short wait time. The hanging kebab was exceptional! The young waiter with glasses gave us excellent service will definitely come back here again. Food: 5 Service: 5 Atmosphere: 4
PHIL
Top draw restaurant, food was excellent, service was excellent and price was decent to, won't disappoint if you go here. Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Lasagna
Pauly
Great restaurant food always at a high standard with very attentive staff. Service: Dine in Meal type: Dinner Price per person: £100+ Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sweet Potato Fries, Vegetarian Platter
Helen
Our group of five had a wonderful dining experience. The service was both friendly and efficient, the food was delightful, and the overall value for money was excellent. The atmosphere was charming, making it a perfect end to our short break in the Lakes. I highly recommend this restaurant. The dinner for each person was in the range of £20–30. We rated the food, service, and atmosphere all a perfect 5. Recommended dishes include the lasagna and cheesecake.
Courtney
Unfortunately a place that serves good food and drinks is overshadowed by the service and waiting times. I arranged a suprise birthday meal for 7pm and after 2 members of our party went up to ask if we could order, our food order was finally taken at 7:45. Food started to arrive at 8:30 and it was 8:50 by time all 7 of us had the food we ordered. In the time we were in there we seen another couple leave after being forgotten about, and a family of 4 complaining that their kids were really hungry. I have had a bad experience here before having drinks on a Saturday night, but I put that down to how busy it was. But after having this meal on a Tuesday and the restaurant only being half full whe...
Glowboannie
Once we were seated, we received our menus, but after waiting a full 20 minutes until 7:20, no one had come to take our drink order, let alone our food order. We noticed that other tables, which had arrived after us, were being served, and the restaurant wasn’t particularly busy that evening. Another 20 minutes went by, bringing us to 7:40, without anyone checking on us. My partner decided to approach the bar to politely request service. After a few minutes, someone finally took our order for food and drinks without asking how he wanted his steak cooked, and they didn’t even acknowledge the long wait. We then waited yet another 20 minutes with no drinks or food arriving. At that point, m...
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Comodidades
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Wifi
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Wheelchair Accessible
