Teléfono: +441702714234
Dirección: Grand View Apartments 136 Broadway, SS9 1AA, Southend-on-Sea, United Kingdom
Ciudad: Southend-on-Sea
Platos: 8
Reseñas: 1478
Sitio Web: http://www.garrards.co/
"2 adults and 2 children restaurant empty on arrival at 5.00pm (had booked online). Seated, ordered drinks and food served by a disinterested, dishevelled looking waiter. Drinks came promptly but as restaurant was empty not too difficult to manage. 45 minutes later we asked the whereabouts of the food no real answer just a sort of murmur we thought of leaving at this point but the children were hungry and in the event food came out about 5 mins later. Children’s meals were ok. Both adults had a fried chicken burger meal one was so dry it was like trying to cut into a brick, the dessert spoon of pulled pork was all right. The other person was so hungry at this point they ploughed on with their not quite so dried out, tough chicken a bit less well done than the brick! No one came to check if food ok or to clear the table and ask if we wanted dessert, more drinks, coffee. We asked for the bill from the waitress who was just starting her shift mentioning the brick like chicken as she (partially) cleared the table after about 30 mins of sitting amongst the debris. She advised we should have sent the food back and she was correct but after waiting almost an hour to get it (and not having another 45 mins to spare) I chose to pick around the rest of the meal. Rosemary Fries ok (though not much flavour oddly). Bill arrived quickly but no one came back to take payment so I went to the desk and paid. Bill total about £79 and a £7 odd service charge. The 10% service charge should have been deducted at the very least as other than putting the plates down on the table no other service provided. And, even though the food should rightly have been sent back, an apology for the very poor quality of the food with some sort of explanation should have been forthcoming. Needless to say we won’t be going back in a hurry."
Todos los precios son estimados.