Dirección: Main St, Dumfries Galloway, United Kingdom
Ciudad: Dumfries Galloway
Menú Platos: 9
Reseñas: 117
"We were on a family day out and had just visited the amazing Dalbeattie Museum (can’t recommend this enough! and were recommended the Granite Kitchen as a lunch option. The restaurant itself has a cosy atmosphere. We were welcomed to a table and given menus. The waitress, who was lovely, came to take our order and we asked for the soup and sandwich deal from the menu. I’m not sure if it was the cook or the owner, but a lady came from the kitchen area and told us in a very stern tone there would be no soup as ‘it’s summer, and too hot for her’. Given that we were asking for something that was listed on the menu we were a bit taken aback by her attitude she made us feel like we’d asked for slugs on toast and the other people in the restaurant turned to look at the table as they too had been surprised by her tone. Given that soup and a sandwich takes up at least a third of the menu and also that we hadn’t been told there were any changes to the menu we were really surprised at her attitude and it made us feel really uncomfortable. We had two young children with us so took another look at the menu and decided to opt for the fish and chips. To which the cook/owner lady came to announce there was ‘NO FISH!’ (Which ruled out most of the rest of the menu! The lovely waitress looked a bit embarrassed by her attitude and it was an all round awful experience. Maybe they were having an off day, but they absolutely need to work on their customer service skills. The waiting staff should be versed on what is/isn’t available and there is NEVER a need to make someone feel uncomfortable for ordering something which is quite clearly listed on the menu. There are lots of lovely eateries nearby and I would recommend giving this one a miss."
Menú completo - 9 opciones
Todos los precios son estimaciones en menú.
Postre
Pollo
Ensaladas
Sopas
Postres
Sándwiches
Platos De Pescado
joanm425
Enjoyed a lovely meal good portions and food cooked to perfection and lovely staff.no complaints would go back
Dirección
Reseñas
jrmargaret
Lovely little cafe , very friendly staff and excellent food. Don't eat too much first course because the desserts are absolutely fantastic !
Rhona
Very friendly staff and food was good. Limited gluten free options but I had a gf toastie and it was great for lunch. Very cosy and lovely people.
Ian
We called in for some lunch, two of our party have a learning disability. The waitresses were very rude and clearly didn't appreciate our custom, despite the fact we spent almost £50. Ver carta
Lakelandman
Called in for a spot of lunch Lovely friendly young lady waiting on with glasses on give her a pat on the back great service Gluten free options good toastie was spot on and my chip butty great plenty of food and very cheap thanks guys and well done
Annakucat
This little café was a welcome refuge from the rain, we liked it so much we came back three times during our short stay. The welcoming staff were great, the Covid preparations immaculate. The food is very good indeed, great home baking delicious salads etc. The coffee is excellent the WiFi works!
1945DJM
Although we were only in for a quick snack once we saw the cakes we could not resist. We had a chocolate orange cake, a red velvet cake and a rainbow cake and they were among the best we have ever had. The service was excellent and it is clear not only that this cafe is very busy but they had a great rapport with their customers. Ver carta
linuspoint26
Can across this lovely place whilst in Dalbeattie the food was excellent (no half portions) the cost was very reasonable and staff friendly and helpful. The place filled up pretty quick at dinner time on a Wednesday, the tell tail sign of a great establishment is the fact that there was a steady stream of locals coming in for their take away lunch. Will definitely go here again
Felicity
We went for lunch (a group of four ladies) on a very wet and windy day and found a friendly haven. Very warm and cosy with great food, very generous portions at very reasonable prices. I had a gorgeous bacon and sausage bap, an excellent scone and superb decaffeinated coffee. The others had a baked potato with topping and salad, scrambled egg and gorgeous cake and everyone was pleased with the quality of their food. Thank you for a warm welcome and for not throwing us out when we kept on chatting long after we had finished eating and drinking! Am sure we will be visiting again.
Bridget
We were on a family day out and had just visited the amazing Dalbeattie Museum (can’t recommend this enough! and were recommended the Granite Kitchen as a lunch option. The restaurant itself has a cosy atmosphere. We were welcomed to a table and given menus. The waitress, who was lovely, came to take our order and we asked for the soup and sandwich deal from the menu. I’m not sure if it was the cook or the owner, but a lady came from the kitchen area and told us in a very stern tone there would be no soup as ‘it’s summer, and too hot for her’. Given that we were asking for something that was listed on the menu we were a bit taken aback by her attitude she made us feel like we’d asked for slu... Ver carta
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