Great Hall At The Lygon Arms

Booked restaurant for birthday treat. How disappointing after waiting years to go there. Firstly restaurant didnt tell us our table was ready after sitting in bar for 30 mins! We had to chase it up with manager. We then had to wait 50 mins for meal to arrive, it was passed 22.00 before we ate. I had lamb which was nice enough but gravy far too thick looked like made out of granules! It certainly was not worth £120 price tag which had 12% service charge which I object to. I tip what I think its worth thankyou. Wont go back for sure!

Having had a very poor dinner experience a few months ago we returned because they gave us a voucher to encourage a return visit! Food was ok but so expensive for what it is. Prawn cocktail £22 you are having a laugh! It is interesting reading other reviews on here about not being allowed in for drinks when plenty of space inside, and being made to feel unwelcome. This is exactly what happened to us last year and clearly nothing has changed. This place lacks a feeling of warmth and such a pity as it used to be such an excellent hotel.

Me and my friends went for a drink, and I found that the staff were very rude to us and were making fun of my friend who was staying sober as he was the designated driver. My mate is a recovering alcoholic very rudely for not consuming alcohol and made us feel unwelcome. I was made to feel very uncomfortable and wanted to leave. The bar staff called Jo was incredibly snide and was very sarcastic. I’ve never left a review before but this was unacceptable behaviour and very bad business. I think it’s safe to say I’m never going back. Also very expensive. I hope this place closes down. Ver carta

We were met by a rather arrogant doorman who looked me up and down and asked if we were staying ? I said no. So he said we are full and wen to close the door, I said we have a reservation in the restaurant. So we were let in. At reception it was clear my reservation had been lost but was questioned as to I had actually made one. NOT A GOOD START ! The waiter was as dull as dish water. Our starter...prawn cocktail was probably the best I've ever had. Steak and chips for main was just average. Way to much salt on the chips though. My wife had a very disappointing cod. There was zero atmosphere in the restaurant, no Christmas music.

A stormy day a long very rainy drive we were looking forward to a great lunch with friends but it starts to go wrong as you walk in the front door its poorly lit and you have no idea whether the chap standing in the doorway who says hello is staff or not and the under lit areas continued as we walked further in my wife went upstairs to the toilet and advised me not to as the handrail was loose at least the Grill was light and spacious and the service was good but the main course was a disappointment a festive menu I know this is a 17th century inn and it did seem that the sprouts could have served as cannonballs the turkey was thick, chewy and tasteless. TBH we had anticipated a great experi...

Me and my friends decided to come to The Lygon Arms for a drink on a Friday night, instantly we came into an unsurprisingly empty bar and were met with a snide comment about not being able to open a stiff door, We went and sat down to enjoy a pint spending 6 pounds which is easily one of the highest priced pints in the town). We sat down for about 15 minutes and a few more people came along to sit down and were rudely refused entry for not instantly purchasing any alcohol 2 of which were designated drivers and one a recovering alcoholic. We were just sat quietly enjoying a drink and we were met with without a doubt the worst service I have ever experienced in my life, which I am not using li... Ver carta

Devon Cream Teas what could be more simple for a Hotel of this renown? Earl Grey tea option, with lemon, for 2 ordered. It came with milk, one teabag in a big pot (weak as dishwater, and frankly at these prices we expected leaf tea! , no lemon…and no scones. Reminded waitress after waiting 15 mins we had no lemon…and no scones…the weak tea going cold and could she please therefore re fresh the pot…she offered us more hot water, for the now, insipid lonely teabag. Another 10 mins, lemon comes, no refreshed pot….still no scones. She apologised for the ‘printer in the kitchen’ being broken? A waiter then appeared…with no scones…and apologised for the delay as there were 40 cream teas ordered in...

I have always loved this Hotel. This December was our 4th visit. However, it’s not a great place to eat, if you have food allergies now. The menus both for breakfast and an evening meal have the minimum of choice. I’m Celiac and dairy free and was shocked that there is no alternative choices for anything. The breakfast is not good at all and other than requesting gf bread which you have to ask for and you only receive one postage stamp piece of it ! The rest of the breakfast you are left with the minimum amount of choice that are safe to eat. It was sad that’s there is no dairy free yogurt no GF cereal no gf pastries or biscuits. Couldn’t even eat the sausages or mushrooms this very much lim...

When we arrived we were asked if we wanted to leave our coats but were then ignored and left to hang them ourselves. Not a big issue but much worse was to follow. We asked to have a drink in the bar before dinner but were not shown to a table. We eventually found somewhere to sit and went to the bar to order drinks. We C were told to sit down as they provided table service. After more than 15 minutes no one had come to take our order so I went back to the bar where I was told to go back to my seat and told that someone would come straight away to take our order. We waited another 5 minutes and were just about to leave when a waitress came to take our order. We waited another 5 minutes for it... Ver carta