Teléfono: +441383720848
Dirección: 48 East Port, Fife, United Kingdom
Ciudad: Fife
Menú Platos: 5
Reseñas: 2238
Sitio Web: http://www.grill48.com
"The haggis nachos for starter were delicious and the ingredients seemed really fresh. After that however, the steak wasn't seasoned and the sides were bland and greasy. To top it off, not once during the meal were we asked how the food was. Consequently there was a birthday party upstairs and it was a complete riot. Not the kind of environment you expect when sitting down to an overpriced £70 meal. Very disappointing.EDIT : As the owner has decided to reply to my review I would like to reiterate a few of the things mentioned. I will repeat, we WERE NOT asked how our meal was because believe me when I say I actually made a comment to my partner on how you guys dodged a bullet by not asking. The waitresses can tell you what they like because they're obviously not going to tell you they were incompetent in their roles last night. I assure you, a young blonde girl took our main dishes away and did not ask how they were. The fact that you have addressed with all feedback is welcome, yet proceeded to try and shoot down my perfectly valid complaints tells me more about the denial of your establishment and your characters as staff. If I did not feel that the experience was loud and bland I would not have taken the time to write this review in the first place. I have bumped this down to a 1 star rating due to the overall attitude and response. Furthermore, for a middle price range restaurant I did not expect to have kids screaming, running around and continuously slapping the menus on the table whilst I was trying to salvage some enjoyment from my disappointing and near flavourless dish.I understand that you are trying to save face for the restaurant but either yourself or your staff are lying. Not exactly the kind of service customers expect in your field.I'd also like to add that upon reading further reviews a similar noise complaint was made regarding a birthday party yet your response to them was completely different. I'm a very fair person and the general consensus I get from the reviews is that the food, atmosphere and service is very inconsistent. You should consider more staff training or further investigation as to the varying levels your establishment provides.Haggis Nachos were great though."
Todos los precios son estimaciones en menú.