Hartley Coffee House

Met friends for breakfast. Great choice of food and drinks. Lovely setting and very clean. Staff could not have been nicer, no issues when we wanted to move to a bigger table. It maybe a little more expensive but worth it for the quality of food. Will definitely recommend.

The cafe is behind the shop, they serve cakes and pastries, my husband sausage roll while I had the Cornish pasty, which we both enjoyed, but the best part was the outdoor view! Very relaxing. It is definitely one of my favourite, and will now be a regular for coffee and cakes!

A light, airy, clean cafe with friendly helpful staff and great tasting snacks and coffee. What more could you want? As well as the seating inside there's also seating outside on a deck with more seating below. Just the place when the weather is good. Can recommend to anyone in the area. Ver carta

Since the system has changed to table service, it took staff nearly twenty minutes to take our order this morning. Many customers were obviously frustrated at the wait, especially when the member of staff who was on the till and taking order was standing behind counter Eating and chatting with take away customers and members of staff ! We only got served in the end because we stood up and asked if someone would take our order.

Waited 35 minutes for 2 paninis, after watching other customers get their food when they ordered after us I asked about ours. Turns out we had been forgotten about entirely. Only one member of staff offered me an apology whilst another said bluntly “do they still want it”, rather than ask me directly when I was standing just a few ft away and the others just looked totally disinterested. Are you joking? Dreadful service, and wish I could rate the food but clearly the staff couldn’t be bothered.

My friend and I visited this restaurant recently for lunch. It was a wonderful meal. However, the male server working behind the counter was incredibly rude. He referred to us as "Chaps" in a disrespectful manner. Despite my friend's attempt to make a joke, he did not appreciate it at all. It was disappointing to encounter someone with such poor customer service skills, especially in a front of house role at a cafe. On a positive note, I purchased some delicious oysters for my husband from the Fish Shop. They were incredibly fresh and flavorful. Ver carta

We are new to the area and have driven past this restaurant a few times. This Sunday, we decided to have lunch there. The restaurant was busy and we found a seat. I ordered a fry up and poached eggs on toast with a coffee. The wait was supposed to be 30 minutes, but we ended up waiting over an hour. The staff seemed disorganized and only one person seemed to be cooking. When I asked about our food, we were told it would be ready in a minute, even though we had already been waiting for an hour. We asked for a refund and left without exploring the rest of the establishment. The lack of customer service and concern for our time was disappointing. We will not be returning and would rather go to...

I hadn’t been to this coffee shop for a long time although living locally as our previous experience of surly customer service there had been so off putting. This was my first visit since its refurbishment, which is a huge success. It’s very tasteful, with an emphasis on pale colours, effective use of wood and original pendant lighting. The immediate view is of apple orchards, but there is a far reaching vista for miles and miles. There’s a spacious deck outside available for warmer days. I only had tea and a croissant, so can’t judge the quality of the rest of the food on the menu. However, my croissant was very fresh and flaky. Tea was a bag in a mug, and like another reviewer I would have...

Whilst cycling up from Rye we stopped off at the lovely coffee house side of this farm shop for refreshments in the garden. The coffee shop was quite busy but they had quite a few members of staff taking care of business.We were all quite hungry and thirsty because of some punctures en route the journey had taken longer than planned.I asked for a large slice of cake and a pot of tea, I asked three people in the end, before I realised on the third occasion they didn't serve at the counter, only the tables outside.My tea arrived quickly and cake a few minutes afterwards. Tea was good and strong, perfect for me. Cake slice, although delicious was quite modest, I asked if there were bigger slice... Ver carta