HoteLux - Carta

Von-Sandt-Platz 10, 50679, Köln, Germany

🛍 Bier, Fisch, Hühnchen, Getränke

4.2 💬 3543 Reseñas
HoteLux

Teléfono: +49221241136

Dirección: Von-Sandt-Platz 10, 50679, Köln, Germany

Ciudad: Köln

Menú Platos: 23

Reseñas: 3543

Sitio Web: http://www.hotelux-koeln.de/

"This was absolutely the worse service experience I ever had. I joined my friend around 8 in the evening and sat with her at one of the small 2 seated tables outside of the restaurant, to the right. When we were ready to order food, my friend ordered first, and I asked the waiter if it was possible to make a backed potato with fish vegetarian. He said it wasn't possible so I decided not to order anything because I wasn't interested in the other choices on the menu. After a moments thought, my friend decided not to eat anything and for us to find another restaurant with a better vegetarian selection. She got up and went to the waiter that had just taken the order and he rudely tells her it is not possible to cancel the order. Wounded and upset she comes back to our table. I've worked in restaurants but n Germany and abroad for over 10 years and no who easy it is to inform the kitchen to stop an order to satisfy a customer. When I went to him, he spoke rude and aggressive to me and I asked someone else who worked their the name of the owner or boss. He said it was Frau Becker and she was on vacation. Seeing I wasn't letting it go, the waiter printed out the bill without the food on it and told my friend angrily to pay and leave. He was so aggressive we thought he might hit one o us, two women dining alone. I have never felt such anger coming from a Kellner and he is obviously in the wrong profession. My friend used to go there on a regular basis but this behavior was so alarming, Hotel Lux has loss a customer. This man should not be working with the public. This happened Friday, July 21st. I would not advise anyone to go there as long as he is around. I'm writing this in English because me written English is better than my German but the entire interaction with him occurred in the German language."

Նեկտար Նեկտար

Reiche Auswahl an Getränken. Uriges Ambiente. Leider sehr unfreundliches Personal. Untypisch für Köln. Leider.

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Reseñas

Christian
Christian

Das Hotelux in Deutz ist definitiv meine Lieblingskneipe! Hier kann man mega lecker essen und gemütlich trinken. Ich war mittlerweile mit sehr vielen Freunden hier und alle waren begeistert!


Sabine
Sabine

Zowel gerechten als inrichting is Sovjet style, leuk en orgineel! Qua prijs van gerechten valt het in middenklasse (18-25 euro voor hoofdgerecht) en kwaliteit is OK, maar niet bijzonder. Toch, gewoon een leuke avond in bijzondere setting


Elliot
Elliot

that is a fun place, old Soviet decoration. the menu offers a set of sorts. we were at a party of 7. the personal is not always present, but they can order everything in different portions. very nice for larger groups. eat tasted good as. good Ver carta


Victor
Victor

Die Gerichte sind einfallsreich und sehr lecker! Am besten fand ich die rote Bete Suppe, einfach genial. Die Fleischgerichte sind auch super und auf den punkt gebracht. Die Menüs wechseln sich und ich freue mich immer wieder auf was neues. Die Bedienung ist sehr freundlich! Sehr zu empfehlen!


Eckehard
Eckehard

Ein sehr tolles Restaurant und bar. Das besondere ist das osteuropäische essen und Atmosphäre. Gefühlt ist man nicht mehr in Deutschland sondern in Moskau. Das Essen ist mit viel liebe zubereitet und schmeckt gut. Sollte man mal gegessen haben. Wer eine Abwechslung zur mediterranen Küche sucht ist hier richtig.


Gesine
Gesine

I was very impressed by hotelux. they really pulled out all the stops with the inner of the bar that they can see noden to lenin, the sowjet Union and the mosque subway anywhere that quirky but feels authentic. the service is great, our...Waitress let us taste a few different wee before we decided. they have made a good amount of cherry available and were quite flexible with the portions (I had a larger version of a starter than my main dish) would go again. Ver carta


Colleen
Colleen

we visited this restaurant for the first and most likely last time. my friend is from Russia and she wanted to show us real Russian cuisine this experience was far away. we had a really interesting time here and the aspiring star on the soviet...sky was our waitress who was really friendly and friendly. eating was less than moderate and far overpriced, the chef obviously did not want to season something we had and beside the menu really creatiw written and beautiful what we had eating was neither Russian nor very tasty. can not really recommend when they are looking for an authentic Russian food. if they want to get drunk in the bar or go on in the restaurant while they do not really pay att...


Dimitri
Dimitri

that was absolutely the worse service experience I ever had. I am connected to my friend at night at 8 and sat with her at one of the small 2 tables outside the restaurant, right. when we were ready to order food. my friend first ordered, and I asked the waiter if it was possible to make a baked potato with fish vegetarian. he said it was not possible, so I decided not to order anything because I was not interested in the other decisions in the menu. after a moment thought, my friend decided not to eat anything and find us another restaurant with a better vegetarian selection. she rose up and went to the waiter who had just taken the order, and he tells her that it is not possible to cancel...


Henriette
Henriette

This was absolutely the worse service experience I ever had. I joined my friend around 8 in the evening and sat with her at one of the small 2 seated tables outside of the restaurant, to the right. When we were ready to order food, my friend ordered first, and I asked the waiter if it was possible to make a backed potato with fish vegetarian. He said it wasn't possible so I decided not to order anything because I wasn't interested in the other choices on the menu. After a moments thought, my friend decided not to eat anything and for us to find another restaurant with a better vegetarian selection. She got up and went to the waiter that had just taken the order and he rudely tells her it is... Ver carta

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  • Bier Descubre nuestra selección de cervezas refrescantes, desde lagers crujientes hasta ales audaces y stouts ricas. Ya sea que prefieras cervezas locales o favoritas internacionales, tenemos la pinta perfecta para elevar tu experiencia gastronómica.
  • Fisch Deléitese con nuestros exquisitos platos de pescado, elaborados con la captura más fresca del día. Desde favoritos a la parrilla hasta guisos sabrosos, nuestro menú celebra la abundancia del océano con sabores para satisfacer todos los paladares. Ver carta
  • Hühnchen Suculentos y sabrosos, nuestros platos de pollo están elaborados con carne tierna, condimentos sabrosos e inspiraciones culinarias diversas. Disfruta de una deliciosa variedad que seguramente satisfará a todos los paladares.
  • Getränke Apaga tu sed con nuestra refrescante selección de bebidas, desde cócteles artesanales y vinos finos hasta delicias sin alcohol, incluidas sodas, jugos y café y té elaborados a la perfección. ¡Complementos perfectos para tu comida!

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