Teléfono: +43268560763
Dirección: Rathausplatz 10, 7071 Rust, Moerbisch am See, Austria
Ciudad: Moerbisch am See
Menú Platos: 6
Reseñas: 3336
Sitio Web: http://www.hofgassl.at
".. where to start? recap: nice food, unprofessional stressed out/pushy/unfriendly/unprofessional waitress. We, Dutch family with two kids years old, arrived without reservation on a Tuesday night shortly before We were were offered the choice by a friendly lady (owner at or we preferred not to wait, we opted for Immediately after we were seated a waitress stood by the table to take our order. As the menu at first was only presented in German and as the creative dishes did have some typical Austrian names, I needed some time to translate the choices for my family members. The waitress was so stressed, she kept on coming back six ! times, nervously clicking her ballpoint pen , asking for our order, in a time frame of max minutes. Only when I explained to her that I had to translate all choices , she brought us English menus, but at that point we had made our selection under a lot of pressure. A kids selection was offered (schnitzel pommes frites or plain spaghetti with parmezan) , but our kids choose for a normal selection from the menu. Dishes were fine, nicely put together and of a high quality, although our ten year was still hungry after finishing her adult portion of pasta. Staff, especially the waitress was very stressed, running and addressing other tables around us with the same restless and rude approach. As we felt very uncomfortable, rushed and got the impression the staff wished to see us leave ASAP to be able to prepare our table for the next shift(s), we decided to pay and leave the place to get our deserts at another place where we know we would be more welcome. Then it turned out that the place accepts “cash only”!? For a restaurant of this level one expects to be able to pay with credit card or at least normal debit card. When we expressed our surprise, the same rude waitress picked up a menu and aggressively pointed out a line at the bottom of a page stating “cash only” (in German). Had we been given sufficient time to study the menu while ordering, we might have noticed this odd practice. When I again expressed my surprises, she only boldly replied:” I am not the owner”. To which I could only reply:” that was already very clear to us”. It only makes you think of why the restaurant does not accept card payments. Other restaurants in Rust at least do. Only do know that tax officers normally get quite superstitious if restaurants except no other payments than cash, even during when everyone knows contact less card payments reduce risks. ..? Fortunately we had enough of cash with us to leave on the table and rushed out as quickly as we could. When leaving the place we ran into our rude waitress. Asked her if we had left the table quickly enough within our time slot and told her we have felt rushed and not welcome during our (short) stay. She mentioned they were understaffed. Have told her that the level of service is not at all in line with the quality of the food and that one gets a much better guest treatment at Mc Donald’s. She mentioned I had to address her boss instead. Would not have mind to do so, but as I saw the queue of new guests arriving and had promised my kids a desert elsewhere we decided to leave it as it was. We for sure will never come back. When in Rust, fortunately we know much better places to go to."
Menú completo - 6 opciones
Todos los precios son estimaciones en menú.
Postre
Arroz
Mariscos
Platos De Ternera
Carole
Excellent food and wines, choice of menu was good, regional / traditional foods were great. friendly efficient staff.
Dirección
Reseñas
Bruno
The food was ok, but for the money we left there I wanted more than ok. The wine was good though and the service was polite and helpful.
Dewitt
Excellent food and wines in a beautiful courtyard. Staff is attentive, but could be a bit more welcoming hearty. In any case worth a visit!
Jane
euros for this uncomfortable vomiting ... the food could be brought out for the second time by the Austrian waiter's boy, we have already started to eat but have been transferred to another table. It's a terrible disappointment Ver carta
Úrsula
This is the best Restaurant in Rust and Burgenland but you have to book to get a proper place and the last order for lunch is at 1:30 as usual in Austria. Wine is excellent and prices are acceptable. Service is straight forward and competent.
Michel
We had an excellent dinner at this nice restaurant. The food was inventive and very nicely prepared. The wine pairing recommendations included in the menu made the dinner even more interesting. Staff was efficient and professional. Our best dinner in Rust.
Jules
Hofgassl offers regionally inspired food prepared in a tasteful, delicate manner. Local food, international standard. Very good and friendly service, reasonable prices. The wine list offers lots of local, Burgenland wines, still it could be a bit larger in it's selection. Ver carta
Marc
Die Gänsehaut war im Durchschnitt, der Bratapfel leider ohne Geschmack und die rote Kraut fehlte etwas Säure. Das Brot am Deck war ausgezeichnet, die Thunfischcreme auch. Dafür könnten Sie das Olivenöl und den Minzejoghurt retten, obwohl Griechisch. Eine zweite Verbreitung regionaler Produkte wäre in diesem Fall besser. Bei einer Mahlzeit für fast € 140. auch für Leitungswasser zu bezahlen, finde ich es nicht richtig.
Heidi
Die Gänsekeule war durchschnittlich, der Bratapfel leider ohne Geschmack und dem Rotkraut fehlte ein wenig die Säure. Das Brot beim Gedeck war ausgezeichnet, die Thunfischcreme auch . Dafür könnte man sich das Olivenöl und das Minzjoghurt, wenn auch griechisch, sparen. ein zweiter Aufstrich aus regionalen Produkten wäre in diesem Fall besser. Bei einem Essen für fast € 140 . auch noch für Leitungswasser zu bezahlen finde ich nicht in Ordnung.
Elian
.. where to start? recap: nice food, unprofessional stressed out/pushy/unfriendly/unprofessional waitress. We, Dutch family with two kids years old, arrived without reservation on a Tuesday night shortly before We were were offered the choice by a friendly lady (owner at or we preferred not to wait, we opted for Immediately after we were seated a waitress stood by the table to take our order. As the menu at first was only presented in German and as the creative dishes did have some typical Austrian names, I needed some time to translate the choices for my family members. The waitress was so stressed, she kept on coming back six ! times, nervously clicking her ballpoint pen , asking for our o... Ver carta
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