Jade Palace - Carta

Food always spot on , just the drinks let this place down. Coke comes from 2L bottles not pump and are well expensive for a glass.

Good night out with good food and company. Service a bit slow but the restaurant was busy. Food was good and we enjoyed the starters and mains. Would return again.

Terrible food quality the amount of salt and msg used is beyond a joke avoid at all costs. Rude staff and the food arrives so quickly feels like they just want to get you out the door! Never again Ver carta

I am very disappointed by my experience here, the food was greasy, the staff were extremely rude and got multiple things wrong on our visit and it’s far too over priced, I did not enjoy my visit at all

We have frequented this restaurant a number of times and always will. The food quality is excellent with short waiting times for food to be delivered to the table too. The staff are excellent and price is fair. Highly recommended

They just called me up accusing me for stealing food saying I ain’t paid for a order that I never placed I only phoned up to see if they do delivery and they didn’t so I went thank you anyway put the phone down and ordered from somewhere else saying he’s got cctv of me ect when I never placed a order with them Ver carta

Service was awful. Had to repeatedly ask for missed food, our wine, and just to be served with our next course. We were told that we couldn't order our main as kitchen on a Saturday night is closed at 9.30! Bill came up and because we refused to pay the service charge, we were told we could never come back. Surely by law, we aren't obliged to pay the service charge.

Arrived to what should have been a fun evening with friends, but ended in disappointment. The service was slow and dishes arrived without sauces and on asking for them was looked at as if we were an inconvenience. The food was nice although when you have to wait long enough for it anything tastes good. On asking for the bill it arrived with a £20.80 service charge, which we definitely didn’t want to pay. The “manager “ spoke to us saying how this sort of service is to be expected at busy times, even with several tables empty all night! He then told us if we returned and would not pay the compulsory charge he would have to show us the door. Needless to say he won’t have to as we won’t return.

We have frequented this restaurant over the year and keep giving them a chance to see if attitude changes. To be honest i used to go here years ago when i lived in the area it was fun, cheery and great place. Moving back to the area its like they have decided rudeness, and being abrupt is the right way. Most dishes are nice but dont bother ordering a nice wine thats when ordering off the list becomes near on abusive. Try to give us a wine that was half price of the wine of the list- this is against trade descriptions act. We eat out alot and never experience this abruptness. We spend over £100 each visit not even a complimentary drink is offered. Other venues in the area always offer. Not ev... Ver carta