KFC - Carta

Rubbish southern crumbs were dropping off chicken chips were disgusting absolutely waste of 27 pound, the grease was coming though the chip bags they were herendous don't bother most went in the bin

This KFC was closed down for a while for refurbishment. When it reopened, not much appeared to change other than its appearance The service is quite hit and miss as some staff are friendly and polite whereas some others are just simply rude!

Shocking was told at 10.40 can you give me 2 mins. Came back can I take your order. 4 piece chicken meal please Sorry we don’t have any chicken on the bone. Ok anything else then please only hot wings. We close in 20mins So I won’t be using you again Ver carta

Drive thru experience 19.1.19 22.40Used our £15 KFC voucher as we went KFC junction 9, and it was really bad. This visit was great!! Food was fresh and hot, server (Beth) very polite, and the company is lucky to have to someone with great customer service skills.

Our food was fine but someone we were with had a mouldy piece of chicken in her boneless banquet which quite frankly was just disgusting. Put us all off and all the staff did was offer to swap the 1 piece instead of the whole box or even a refund. Place was filthy and all. Rank

popped in for lunch, was greeted very pleasantly by a lady named Shazza, am a blue light card holder and she along with another member of staff took the time to help me to access the KFC app and add my blue light card. the meal was lovely, hot and was given a variety of sauces to have with our meal. the toilets were very clean in fact I would go as far as to say this is the cleanest and most welcoming one that we have visited in a long time. thanks everyone at KFC Ver carta

I was on my way to a meeting and was feeling rather hungry, so popped into this KFC which sits just off the M6 Junction 10.Restaurant has recently been refurbished and was clean and tidy.The service was prompt and friendly and I got the pieces I asked for without any issue. (I asked for a breast and a rib as I prefer the chunkier white meat). The meal was hot with a generous portion of fries, the chicken was not at all greasy as I have found it can be in some branches of KFC.

I just wanted to write thanks. As 2 young girls from Shrewsbury, on our way back from a Birmingham hospital appointment, and completely out of area, your staff at Walsall Junction 10 went above and beyond to help us! We had broken down on M6, and moved to your car park as a 'safe place between approx 3:30pm until 9pm, while we waited for RAC to take us home the rest of the way. We each bought meals, but after explaining the situation, we were given free drinks, and borrowed one of the staffs phone chargers, which was extremely helpful when battery was completely flat! A special thanks to 'Soph ' for being extra helpful with regards to all of this, including informing the parking company that...

I went to this kfc with my family after a football game. When we arrived at the drive through, we were automatically racially profiled and treated with the up most disrespect. Staff were very rude, stand off ish, disrespectful etc. We were asked to pull around to park up to wait for our food when our food arrived. The other staff member was EXTREMELY rude, lacked customer service and wasn’t polite. When we were about to drive off the burger was completely thrown in the bag without boxing, we were disgusted and had to drive back. We went into the kfc where the manager continuously mocked and laughed at our complaint and told his colleague jokingly to go round the back. He didn’t apologise for... Ver carta