Teléfono: +49382037400
Dirección: Prof.-Dr.-Vogel-Straße 6, 18209 Bad Doberan, Germany
Ciudad: Bad Doberan
Menú Platos: 11
Reseñas: 2730
Sitio Web: https://www.grandhotel-heiligendamm.de/
"The entrance says Leading Hotels of the World ; the sign should be removed! On the day of arrival, I tried to contact the restaurant and reception because we couldn 't keep our table reservation due to traffic. Unfortunately, I was completely unsuccessful, so calling is pointless. The reception actually had a grand hotel feel to it. We had a deluxe suite with a sea view, so we expected the windows to be cleaned so you could see the Baltic Sea. The cleanliness left a lot to be desired (spit on the mirror? . In a deluxe suite, we would also have expected shower gel and shampoo by the bathtub and in the shower... When we arrived at the restaurant, we were ignored by all the service staff. We were apparently supposed to wait outside, but instead followed other guests who were greeted very warmly. The food falls short of expectations. When the wine recommendation ends with if that means anything to you, you don 't feel welcomed, but rather reprimanded. The next morning, we were woken up by a call from the spa, informing us that all treatments had been canceled. There was no word of apology; rather, their own regret was more prominent. The breakfast buffet leaves nothing to be desired. When we asked at reception if a Porsche was available for us to borrow, we were told by the receptionist that it would cost something. Remember, we had booked a deluxe suite… so the €399 shouldn 't be a hindrance. At the spa, we wanted to clarify which treatments were canceled, and they explained all of them to us, including those for the following day. So we were surprised when they asked us at lunchtime why we hadn 't shown up for our manicure. I then went for my second appointment and was treated by the first-year apprentice. When I complained, I learned that she shouldn 't have been treating me alone. Since I wasn 't wearing a watch for the treatment, I didn 't immediately realize that it only took 30 minutes. I was still charged for the full 60 minutes. A massage was simply postponed for an hour without informing us. In the evening we went back to the Kurhaus Restaurant, and the food was absolutely mediocre. For dessert, we had a cheese platter. When we asked what kind of cheese we were having, the sommelier said he didn 't know much about cheese; he was in charge of the wine, but he was happy to ask. He had served us the cheese platter, though. He came back with the names but didn 't give us any advice on which cheese to start with. Since you can get cheese at any Edeka cheese counter, we weren 't overwhelmed. When I left, I described some of my negative experiences to reception, and they said I would hear from the hotel. I waited a week, and what I got was a newsletter. I can get a €100 voucher if I review the hotel . I 'd already done that, and no one cared. We 've felt much more welcome in hotels with fewer stars because we were made to feel like we, as guests, were the focus of everyone 's efforts. We only had that feeling here from the doorman. Conclusion: Absolutely overpriced for an aging hotel and poor service!"
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Hauptgerichte
Postre
Escalope
Rollos De Sushi
Aperitivo
Carne, Pescado Y Vegetariano
Plato Principal
User
not beautiful!
Dirección
Reseñas
Virgilia
Die Küchenparty letztes Jahr war super!!!!
Andre
Very dignified hotel, great ambience, friendly service.
Stefanie
Great hotel with an exclusive location and excellent service! Always happy our absolute favorite hotel! Ver carta
Thomas
The location is sensational. There really isn't anything more possible. The incredibly good combination of location, architecture of the buildings on the area and the huge range of gastronomic options is hardly offered by any other place in Germany. Absolute top recommendation as a location for extraordinary events.
User
we were more often in the curehouse for dinner. they have to keep: unfortunately they don't get it. the foods do not correspond to what they cannot expect in any way. the lamb was completely dry. the children were for proud €14 really bad meat quality. the kartoffels to this was seen, which warmed up from the far, as well as the tk raised. prices are too expensive for what is delivered, unfortunately. the hotel with everything around it and it is great. but to dinner, they better escape to cooldownborn or to the local sushi bar.
Oscar
Berlin beach escape in style “So this is the “white city by the sea” – and let’s put it this way: this is like Berlin, only without the dinginess, without the hustle and bustle and without anyone stealing your bike. The Grand Hotel Heiligendamm is really in a different league. You arrive and immediately feel like a Prussian nobleman on a summer vacation (only without a wig). Room? Large, elegant, so clean that even an old Berlin apartment would collapse with envy. Staff? Friendly, but not intrusive – just the right mix of professional and “Want another glass of champagne?” The wellness area? Perfect for sweating away the stress of the big city. And breakfast? So good that I thought about pac... Ver carta
Mackie
Everything is pretty dated. Dirty carpet, pathetic bathrobes, slippers only on request. Apart from that, everything here comes across as very heteronormative... with the furnishings in the rooms, where we found half-empty cosmetics. Breakfast was a complete disappointment. One evening we were practically kicked out of the sauna. Why don't they go to this area 10 minutes beforehand to prepare the guests for the sauna closing? But then in this shameless, unbelievable, unfriendly manner. We had to leave the sauna immediately and when we asked if we would like to take a shower, the young man with the (undercut with a braid) rolled his eyes!... and left without saying a word. That was the decisiv...
User
we were here for the first time and probably for the last time. the Friedrich-Franz (the main restaurant probably does not have too wrong a michaelstern. but how then the second restaurant can fall off with exceptionally juicy excursions is a puzzle to me. Here frozen food is scraped at peak prices and this does not invite to return. the service must also learn a lot. only the prices are ambitious and beautiful is the view of the East Sea. the menu is very small. it consists of salads, burger and sandwiches with artistic names and high praises and only 2-3 regular haup dishes (with equally high praises). the prices were not the problem when the expected quality was chosen in a house belongin...
Grit
The entrance says Leading Hotels of the World ; the sign should be removed! On the day of arrival, I tried to contact the restaurant and reception because we couldn 't keep our table reservation due to traffic. Unfortunately, I was completely unsuccessful, so calling is pointless. The reception actually had a grand hotel feel to it. We had a deluxe suite with a sea view, so we expected the windows to be cleaned so you could see the Baltic Sea. The cleanliness left a lot to be desired (spit on the mirror? . In a deluxe suite, we would also have expected shower gel and shampoo by the bathtub and in the shower... When we arrived at the restaurant, we were ignored by all the service staff. We we... Ver carta
Categorías
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Deutsch Saborea los ricos sabores de la cocina tradicional alemana, con carnes abundantes, chucrut ácido y salsas suculentas. Disfruta de platos auténticos que llevan un sabor de Alemania a tu mesa.
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Fleisch Explore nuestra deliciosa selección de carnes, con bistecs asados a la perfección, pollo tierno y platos de cordero llenos de sabor, cada uno sazonado a la perfección para una experiencia culinaria inolvidable. Ver carta
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Terrasse Cene al aire libre en nuestra hermosa terraza, donde podrá disfrutar de una deliciosa comida con vistas impresionantes y una brisa refrescante. Perfecto para un almuerzo relajante o una cena romántica bajo las estrellas.
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Mittagessen Satisface tus antojos del mediodía con nuestro delicioso menú de almuerzo. Desde ensaladas frescas y sándwiches contundentes hasta sopas sabrosas y tazones vibrantes, cada plato está diseñado para brindarte el impulso perfecto a la mitad del día.
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