Teléfono: +492219863394,+4922198632394
Dirección: Constantinstr. 88 | 50679 Cologne, 50679 Cologne, North Rhine-Westphalia, Germany, Köln
Ciudad: Köln
Platos: 35
Reseñas: 231
Sitio Web: http://www.lareina.eu/
"I'm not the kind of person that writes bad reviews but I could not let this bad experiance pass.I've made a booking in this restaurant almost a week in advance and recieved a confirmation the same day. We were going to a concert in the Lanxess Arena (at 200 meter) that started at 20 h. To be sure to get there in time I've booked for 18 h and we arrived at 17.45 h. It was very crowded but when I showed my reservation we were seated outside right next to another couple who were having their dinner. It was a table for 4 persons so it wasn't so pleasant for these people, neither for us. Fine, no problem for us. We did not say anything about it.After 20 minutes we were still not asked if we wanted to orders drinks or food. I finally got someone on our table to give our choice when she told us very rudely that we should fill in a form that was apparently on our table. Nobody told us this so we couldn't know. Whe dit what was asked and had given our choice of tapas (7 tapas in 2 courses). At that point it started to rain and the table was partially under an umbrella so our table and my wife were getting wet. Nobody came to ask if we wanted another table or if we want to be seated inside. Again, we didn't say anything and luckily the shower went after half an our. In the meantime we were waiting for over an hour and still haven't got any food. The table behind us asked the waiter to bring the 2 courses the same time as they also were going to the concert. I did the same thing and afterwards asked 2 more times when the tapas were coming. After 1,5 hour (it was 19.15 h) we got our first tapas, the 2nd course wasn't served. We ate the food (Lucky for us this was ok) and asked for the other ones as I told the waitress that we should have to leave at 19.30 h. No reaction of appologies... We stood up at 19.35 h, paid for what we have had to eat and drink and went to the concert, as we had tickets for almost 8 months. This was one of the worst dining experances of my life!! Never, never again!!!"
Todos los precios son estimados.