Dirección: Via Marina Del Cantone, 65, 80061, Massa Lubrense, Italy
Ciudad: Massa Lubrense
Menú Platos: 7
Reseñas: 1931
"The staff here work really hard and the food is outstanding. Their Spaghetti alla Nerano is some of the best pasta I’ve ever eaten. And the location is beautiful. However, the chaotic seating process really ruins the experience. We were told it would be a 20 30 minute wait for a table. Fine, and fair for such a popular place. But there is no system: no one takes your name, nothing is written down, and no one is given a number. It’s just people milling around and jostling each other as the wait staff push through the throng. After about 45 minutes of this, a good portion of the people waiting for a table gave up and left. Groups were being seated at inappropriate tables in a slapdash manner ie two people put at a table for 4 just because it was the next one available compounding the problem and leaving empty seats strewn about the restaurant while the line ballooned. On top of this, locals who were regular customers or Camorra waltzed up in front of those waiting and swooped up tables as they were cleared. In response to our raised eyebrows, staff said these people had reservations, but I understand some Italian and this was clearly not the case. Again, nothing was written down: the reservation book lying open at the entrance had nothing written in it beyond 13:00 and several groups arrived at 14:00 or 14:30 and were seated ahead of the queue with their invisible reservations. This was in October so I imagine the chaos would only be increased in the summer months. It took almost an hour for us to be seated. Service was harried and perfunctory. There is no bill provided: you just go up and pay, at which point cover charges/service fees are added to the final bill. Also the bathrooms were dirty and out of toilet paper. Not what we expected for the prices charged, which are above local norms."
Todos los precios son estimaciones en menú.