Teléfono: +49622124280
Dirección: Willy-Brandt-Platz 4, 69115, Heidelberg, Germany
Ciudad: Heidelberg
Menú Platos: 32
Reseñas: 236
Sitio Web: http://www.mcdonalds.com
"The worst service I ever got in a McDonald's. Today I went there again and had to change my comment on google maps. It is like a normal McDonald's but near or inside a main station. Has always a queue and the staff is not friendly. And today I went there with my mother in law, we order enough food to take home for 4 people. The first problem is that the person serving us couldn't understand what we were saying. I Am also a foreigner living in Germany and I know that the language is hard to learn, but if you don't understand something just ask help from your colleagues. But that was not even the main problem. In the end I asked if everything was in the bag, and she answered yes . Arriving home it was missing a portion of chips and one hamburger. I called there and they said that I should come with the bill to pick up what was missing. The same person who served us was still there so I went directly to her, showing the bill she remembered that the hamburger was missing but said that she couldn't give me the 4th porting of chips because it was not on the bill her fault . I didn't have money with me this time so I couldn't buy it.. Anyways she turned to serve other costumers without giving me the missing hamburger which was already paid for . I told her to give the hamburger not in a nice tone, I agree and she gave me and told me to calm down . Honestly I just wanted to go back home and try to finish my meal with my family.. So I went out of the McDonald's as fast as I could. However this is not a way to treat costumers, and the missing chips was her fault, so at least she should have given me one portion for free... Anyways, I wish you will be luckier than me when you go there. And don't forget to check what they put inside your bag."
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Todos los precios son estimaciones en menú.
Hamburguesa
Hamburguesa Con Queso
Hamburguesa con queso, lechuga, tomate, cebolla, encurtidos y salsa especial en un panecillo recién horneado.
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Robin
Didn't know toilets could stink that badly
Dirección
Reseñas
User
too small area to eat, no order machines, they need to update the whole place.
Ryan
Very dated and unclean McDonalds, staff is unfriendly and forgot parts of our order. Fries were not salted.
Amira
Very bad education the Asian woman who works there. If you don't like your job. Look for another job. Unhappy with your service Ver carta
Richard
Service is really good and English friendly. Was able to get my food in a timely manner and they seemed to be opened for lunch menu items all morning and...
User
service is really good and English friendly. was able to get my food in time, and they seemed to be opened for lunch menu items all morning and day. a great place to take something to eat bedford their next train ride.
User
it is not bad from time to time to get some snack in mcdonald’s. I had a Cesar chicken package. it was bigger that I remember from pastness and I felt really good on my like after eating. fresh and coffee after good. Why not? Ver carta
Ole
I have no words!!!!! I found a cockroach in my Mc Donalds Salad. This is crazy and disgusting at the same time. This is the Mc Donalds in the train station area. When I called the Manager, he said: An insect will not kill you as he is an insect expert.
User
sometimes I go there to wait a coffee for the train and work on my projects. very friendly and funny staff, clean and tidy tables, good internet connection and very nice music playlist environment lounge! the coffee is better than in other bars and the biscuits are delicious. sometimes it is somewhat crowded, but it is something to expect in a mc donald’s restaurant.
User
The worst service I ever got in a McDonald's. Today I went there again and had to change my comment on google maps. It is like a normal McDonald's but near or inside a main station. Has always a queue and the staff is not friendly. And today I went there with my mother in law, we order enough food to take home for 4 people. The first problem is that the person serving us couldn't understand what we were saying. I Am also a foreigner living in Germany and I know that the language is hard to learn, but if you don't understand something just ask help from your colleagues. But that was not even the main problem. In the end I asked if everything was in the bag, and she answered yes . Arriving ho... Ver carta
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