Teléfono: +441458440019
Dirección: Gravenchon Way, Mendip, United Kingdom, BA16 0HW
Ciudad: Mendip
Menú Platos: 7
Reseñas: 5530
Sitio Web: https://www.mcdonalds.com/gb/en-gb.html?cid=RF:YEXT:GMB:8260877:Clicks:DIRSYN:
"We stopped for a McDonald’s to charge the car up,it wasn’t as good as we hoped it would be. We went into the restaurant,and sat down,we saw a sign saying no Ice cream and milkshakes are available that was annoying as they were the two main reasons we came in but that was at the very start of the experience so if they had given me exceptional service and a great slushie then I would have given 5 stars.But that unfortunately wasn’t the case,cleanliness was about 3 stars out of 5 ,it was satisfactory for the meal but I don’t think it would have got full marks in a food hygiene inspection.I also would have liked to see a cleaner mopping floors and sweeping up and also I would have liked to see some areas cleaned!The service was also pathetic,it took 30 minutes to serve up 2 slushies,a melon bag,millionaires donut and an apple pie.It wasn’t understaffed,there were plenty of them but there were too many staff in certain areas and too few in other areas.Also they weren’t ridiculously busy for a Saturday night either,I was there for well over an hour and I saw no delivery driver.Also I have proof of evidence that they could have been prepared quicker as they were pre-prepared and only needed a 3-4 minute heat up.They need to tie the knot between the manager and working staff,they also need to give training.The slushies we’re tasty but had its problems too,on one of the slushies it wasn’t filled up high enough and we took it back to the counter and asked to fill it up,when we got it back it wasn’t filled up that much.Also the large slushie isn’t that much larger than a regular so be prepared if one of you has a large and the other one of you has a regular.However my melon bag was delicious and great value for 79p.The portions were fantastic!Now onto the positive bits,the bins are not overflowing,it’s nice and warm in there and the toilets are good and faultless.The atmosphere could have done with a bit of brightening up,they just played classical music but they could put all music on there.If McDonald’s continues to be like this,they will loose their iconic brand name and will fall!And that will be terrible for the economy,hope the chain cleans up the mess before the South Ruislip branch opens"
Menú completo - 7 opciones
Todos los precios son estimaciones en menú.
Postre
Hamburguesa
Hamburguesa Con Queso
Hamburguesa con queso, lechuga, tomate, cebolla, encurtidos y salsa especial en un panecillo recién horneado.
Perros De Cuarto De Libra
Darren
The service at this restaurant is extremely slow if you dine in.
Dirección
Reseñas
alex
Food was actually hot! Staff were polite, if not exactly smiley. About all you can expect from a McD.
David
We dropped in for breakfast whilst staying in the area. One of the better McDonald's we have been in, very clean and quick service.
David
Distrusting. Everything about it. Drive through chap was a waste of space. Couldn’t even be bothered to ask what size meal. All staffed by kids, no leadership. Franchisee should be ashamed Ver carta
Miker261254
They have no milkshakes. What is wrong with McDonalds and milkshakes these days? It's practically not worth going to them anymore. There's never any explanation or apology. They must be phasing it out off the menu.
Kelly
Keep saying I'm not going to return but keep thinking it's going to get better. Always a long wait for food in the restaurant, very slow staff and never enough on shift, food always cold but by the time you get to eat if taking away you can't take it back to complain.
Peter
I don't understand why they advertise beautiful food on TV that looks nothing like what you actually get. The restaurant is run by inexperienced kids. The chicken and bacon burger tasted like rubber, and my friends didn't even get the chips they ordered with their meals. I will not be returning after this disappointing visit. Ver carta
Michael
I ordered for delivery in the app I was given a 45-60 minute wait. I could have walked there and back faster. I check the tracker 3 times and the ETA kept getting extended. The final time I checked the app my order had just been cancelled by McDonald’s. Awful service, the company cares nothing about customers they just want to take the money. Nothing offered as a good will gesture for just cancelling my order without notifying me after I had waited 1.5h
B7280ZNemmab
I ordered two Big Mac Meals with Coke and a Quarter Pounder Cheeseburger with Sprite at 5:45 pm. The service was prompt, but I was asked to wait for my food as the restaurant was quite busy. When my food arrived 10 minutes later, the chips were scorching hot but the burgers were stone cold. I returned the burgers to the counter and asked for hot ones. The employee threw my cold burgers aside, put two Big Macs in a new bag with other customer orders, and walked away to serve another customer. After serving that customer, I asked about my order and witnessed a lady next to me having to return for half of her £50 order that was missing. The employee's response was rude and dismissive. The manag...
Z3026OWandrewn
We stopped for a McDonald’s to charge the car up,it wasn’t as good as we hoped it would be. We went into the restaurant,and sat down,we saw a sign saying no Ice cream and milkshakes are available that was annoying as they were the two main reasons we came in but that was at the very start of the experience so if they had given me exceptional service and a great slushie then I would have given 5 stars.But that unfortunately wasn’t the case,cleanliness was about 3 stars out of 5 ,it was satisfactory for the meal but I don’t think it would have got full marks in a food hygiene inspection.I also would have liked to see a cleaner mopping floors and sweeping up and also I would have liked to see s... Ver carta
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