McDonald's - Carta

I recently visited this restaurant for some ice cream. It is situated in a shopping center and security is tight. I tried ordering from the machines but they were not working, so I had to order at the counter. The service was quick and the ice cream portion was generous, which is rare these days when you often pay more for less.

AVOID! Was refused service at the counter, the manager Charlotte insisted that no order be taken at the counter, but that I must place it at the kiosk. As my eye-sight is impaired, I was unable to to so. The time wasted by Charlotte to explain the unhospitable 'no service at the counter rule ' could have been used for placing my order paying for it and I would have walked away a happy customer. As it was, I left without purchase.

I literally didn't get a recite from my order and instead of the staff to be friendly and make sure that I get the food that I paid for he is rude acts like I was stealing and I'm lying I'm sorry to say this but I guarantee if I was not black that situation could have been handled in a civilised manner imagine he doesn't even apologise after publicly making me feel embarrassed like a thief I'm extremely disappointed and recommend that no one should go here. Ver carta

Shocking service. Talk about being herded around like cattle. The female security guard is a disgrace. Talks to you like dirt. You literally cannot stand anywhere when waiting for food and when you get your food she wants you out. Even though there was seating and other people sitting down she practically pushed us out of the door and into the rain to ear out food in the street. Disgraceful. The food itself was tasteless. The fries were like cardboard. Never again.

Shocking!!!! There is a guy who works there who is so rude it’s unbelievable!!! He has shouted at 2 delivery drivers that I have witnessed and embarrassed them in front of a packed out store. Hairs in fries, mould on bread buns etc. Just don’t go here as it’s disgusting. I mean the job role isn’t hard so can’t understand how they get it so wrong and why the staff there have such attitudes. Maybe due to being furloughed and doing absolutely nothing but sit on their lazy backsides for a year at home has now made them peeved they actually have to work for their wages

Visited this McDonald's along Merrion Street, its a typical city centre Mcdonalds. Your typical McDonald's decor and furnishings, nice wall art and plenty of seating options spread throughout this quite large burger joint. We were here on a Thursday evening, we ordered a double cheeseburger, fries and cola, service was quick but impersonal, doesn't bother me,liked the speed we received our order. Meal was your usual burger meal,tasty burger ,delicious fries and iced cold cola and as always great value for money . We really enjoyed our visit here ,its easy to locate along Merrion Street. Opening hours are; Monday to Sunday, Open 24 hours . Well worth checking out if you're in the area. Ver carta

This restaurant experience was terrible. I stopped in on my way to catch the bus home after a show at the arena. I had to order at the screens since there were no tills, but there was nowhere to stand while waiting for my order. The wait times were unclear, as there was no screen and staff were calling out numbers in a random order. I waited so long that I eventually showed a staff member my ticket and asked how much longer it would be. She said she would check but never did. It turns out, after my son asked again, that our number had already been called and I had missed it. I was standing right at the front, so this was not possible. As a result, we missed our bus. The food was very cold an...

I visited this restaurant this morning around 05:40, wearing my hood up as I usually do when listening to music with my headphones. I have done this over 20 times before. A security member stopped me and asked me to put my hood down. I explained that my face was visible and I preferred to keep my hood up. He then tried to physically remove me without saying anything. I defended myself by trying to remove his hands from me, but two other people joined in and tried to restrain me, even putting pressure on my injured knee. I asked them to stop to prevent further injury. They had no proper training on how to handle the situation and I had to go to the hospital to get my injuries checked. The sto...

When I wanted to use the toilet after eating I was greeted with a guard asking me if I had bought food! Shocked at this accusation I replied Yes, are you telling me I have to now show my receipt to use the toilet? She was so passive aggressive and patronising that she automatically got my back up, Since when has this opening accusation been good customer service? I was told that I had to wait my turn as someone was in the mens and she had to wait for him to finish to lock them then unlock the ladies, in which she would stand outside no doubt and do the same. I am a 50 yr old woman, who is hardly going to vandalise the toilet and there was another lady mid 30s also sat waiting her turn, 10 mi... Ver carta