Morrisons Wednesbury Holyhead Road

239 Holyhead Road, Wednesbury, Birmingham, WS107BD, WS10 7BD, United Kingdom

🛍 Tea, Cafés, Pizza, Coffee

2.6 💬 544 Reseñas
Morrisons Wednesbury Holyhead Road

Teléfono: +441215024670

Dirección: 239 Holyhead Road, Wednesbury, Birmingham, WS107BD, WS10 7BD, United Kingdom

Ciudad: Birmingham

Platos: 20

Reseñas: 544

"Nothing ever changes in Morrison’s Café as the company continues to treat their customers with little short of contempt. Year after year we get exactly the same issues and everyone can see what they are but nothing is ever done. I recently returned to the café wondering if things ‘might’ have improved. No chance. Entering the café I noticed 3 of the same old problems straight away. 1 Of the approximately 50 tables, 13 still had leftover food on them. We wanted a table by the window so we had to do our own cleaning (this is a regular thing here 2 Despite there being 4 people in the queue there was no one at the till. We had to wait 7 minutes before one of the staff, who was serving food, finished what she was doing and attended to the customers. 3 Despite the fact that the Café was barely a third full we were informed that there was a 20 minute waiting time (I once saw a woman in Mortison’s wait 35 minutes for 2 slices of toast! So if the Café had been full would we have had an hours wait? This wasn’t a case of Staff being off sick or any kind of temporary issue. This is permanent. Morrison’s café operates permanently understaffed and they do it because they just don’t care how much inconvenience customers put up with. They don’t care that you end up clearing your own table, or that you wait ludicrous amounts of time for the simplest of meals/snacks. I know that I’m wasting my time mentioning any of this because Mortison’s haven’t improved things over the last 5 years so why would they suddenly start caring about there customers now? There’s nothing wrong with the food here by the way, although I’d question the menu choices and the staff are friendly, helpful and hardworking. There just aren’t enough of them. If you’re looking for a well organised, efficient café……. GO SOMEWHERE ELSE."

U7352ENjamesh U7352ENjamesh

Every time I've been there, I've enjoyed the food, and never had any problems. Would recommend to others.

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Reseñas

59elainef
59elainef

Waste of time. Dirty tables, ridiculous ordering system that even the staff don’t understand. Won’t be returning . Toilets have been awaiting repair for months.


Savvytraveller11112
Savvytraveller11112

Slow..and got order wrong..simple straight forward order..please come on management please sort yourselves out..it's not staff to blame it's management..half an hour wait no one in cafe,just for simple breakfast..


dandlbutler
dandlbutler

this is the worst Morrisons cafe I have been in either it is poorly staffed or they all hide in the kitchen and when you do manage to find a staff member try ordering something without a 45 min wait tHats how long I was told the wait was for a toasted tea cake in a cafe with only 12 people


C6038NRelainem
C6038NRelainem

Decided to go for breakfast this morning. My husband sat down and gave me a table number while I ordered food. Sadly, when I sat down the table wasn’t very clean, the Perspex around the booth had finger prints all over it and under the table was very sticky. To think that we have just come through a pandemic the place should be spotless Breakfast wasn’t bad but won’t be visiting again


Savvytraveller11112
Savvytraveller11112

How long does it take to cook egg on toast,hopeless service,rip off usual greedy money grabbing prices..!! !! Hardly any staff to save even more ...spread your own toast,to make another order up..am we idiots..? next thing you have to start cooking your own..it's a treat for some people to eat out these days with cost of living,but you definitely don't get spoilt when you eat at this place..!


colemen
colemen

Decided to drop in here while waiting for the other half to get back from the hairdressers. We stopped coming in here despite shopping every week in the supermarket because basically it was rubbish. I joined the queue to order behind the one customer already there. She paid and walked away, as did the server !!. I couldnt believe it, no “sorry I’ll just be a minute”, nothing !. I could hear them all chatting inside the kitchen area and after what seemed like an age (probably 2 3 minutes) she returned and asked “yes ?”. The breakfast was extremely poor when it arrived, the service is appalling. Morrisons are going right down a dark and smelly tube. Avoid….


MysteryMe55
MysteryMe55

Although I try not to use this café I try it occasionally because it’s convenient when shopping and I’m always curious to see if there will ever be any improvement on the issue of this cafe being permanently understaffed. So……any improvement? Of course not. I wanted egg on toast and was told that there was a 45 minute wait for food! In a cafe that was around a third full (if that) There were at least 8 tables with the the plates from the last customer still there. Whilst in a queue waiting to order the girl on the till had to leave her station (and the waiting queue) to go into the kitchen to re-stock the cutlery! 10 minutes later she was waiting at tables! Morrison’s have been like this for...


MysteryMe55
MysteryMe55

The long term problems with Morrisons cafe can’t be more obvious. Just read the reviews. Those in charge at Morrisons clearly ignore what’s said in the reviews though because they couldn’t care less about their customers or their staff. If they did care they would have sorted these very obvious problems out by now and they wouldn’t have allowed them to continue for years. I’ll put the message in simple terms…..YOU DON’T HAVE ENOUGH STAFF! How many times do customers have to clear away the plates and dishes of the previous customer before they can sit down? How many times do customers have to wipe down their own tables? Last week there were 10 tables with dirty plates and bowls! How many time...


MysteryMe55
MysteryMe55

Nothing ever changes in Morrison’s Café as the company continues to treat their customers with little short of contempt. Year after year we get exactly the same issues and everyone can see what they are but nothing is ever done. I recently returned to the café wondering if things ‘might’ have improved. No chance. Entering the café I noticed 3 of the same old problems straight away. 1 Of the approximately 50 tables, 13 still had leftover food on them. We wanted a table by the window so we had to do our own cleaning (this is a regular thing here 2 Despite there being 4 people in the queue there was no one at the till. We had to wait 7 minutes before one of the staff, who was serving food, fini...

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Comodidades

  • Cafe
  • Seating
  • Highchairs Available
  • Wheelchair Accessible

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