Teléfono: +441795666645
Dirección: 2 Minster Road, ME12 3JD, Swale, United Kingdom
Ciudad: Swale
Menú Platos: 10
Reseñas: 1180
Sitio Web: http://www.mrindiakent.com/
"I am so disappointed with this restaurant. I had been here previously (prior to Covid once before in a group of about 10 of us and thought the restaurant had done a brilliant job. I thought I would introduce my partner to it last night to have a nice curry out. I was VERY wrong. Saga Phase 1.....Table was booked for 8.30pm. We were left waiting to order for quite a while. Our starters came out just before 9.30pm! We then proceeded to wait for the main meals. These eventually came out just before 10pm! In between this, our drinks were empty (where we had been negelcted for so long . Eventually we managed to order another orange juice and lemonade and another Stella. By the time we had been given our main meals (of which my partner 's chips were cold and had been given a dirty plate we were unable to eat the food due to it being so late. The owner did come over and apologised for the huge delay and said it was not acceptable. He stated he would look after us . So swiftly after not being able to eat the food after having waited 1 hour 30 mins for it, we asked for the bill. We were told by the female manger that she had heard ws had been neglected (her words and that she would give us a nice discount. Saga Phase 2.....we received 2 seperate bills, one for alcoholic drinks and the other for food. The food bill totalled around £70 and this was with the nice discount of £7.81 (10% . The drinks bill was around £14 and detailed 3 Stellas and 1 vodka!!! My partner immediately stated that he really hoped they hadn 't put Vodka in my drink due to the fact that I was driving!! The female manager admitted that it may have been a previous table 's bill and stated that it was a straight vodka listed not an orange and vodka. We are not convinced as orange and lemonade were on the food bill and tbe waiter had previously got my drink wrong and brought out wrong drinks so this makes me wonder what else he got wrong!. The female manager did correct the drinks bills to reflect 2 alcoholic drinks of 2 Stellas but when we challenged her about the food bill, her manner changed. We stated that we were not happy with £7.81 off the bill. She stated that she cant go giving out discounts to all thier customers. I teplied that she wouldnt have to if the service was up to standard etc. My partner asked for the owner (the earlier guy who had said he would look after us . He was nowhere to be seen and the female manager said that she had been sent out to deal with us and that he would not be coming over. I also stated that we were not the only table who were unhappy with thier service as I had asked another table slightly earlier if they thought the service was slow. They immediately stated Yes, very! When I said this to the manager, she said that they were regulars, basically didnt believe me and that she would check everything with Mr (and proceeded to say his name, no respect for data protection and that she was disregarding my comment. We were then made to pay the bills, saying that she wasnt going to do anymore for us and shrugged her shoulders. We felt extremely uncomfortable, quickly paid an extortionate bill for the two meals, two starters, a rice, a bread, poppadoms and 4 drinks (of which half of it we couldnt eat due to it being so late at night , and left. We will NEVER be going back and advise anyone thing of giving this restaurant a go, I really wouldn 't bother. The food was ok but not worth thier prices, the service was extremely slow and the customer service was non-existent."
Menú completo - 10 opciones
Todos los precios son estimaciones en menú.
samantha
Food was dry, buttered chicken tasted like a cheap knock off version of a korma, overall very bad food
Dirección
Reseñas
Tony
Quality fresh food very friendly staff it was spot on start to finish nice comfortable chairs and nice decor
seaview2016
good food, fancied an indian tonight, ordered food, there was plenty there and every time I mentioned indian food my belly rumbles.
Roam28748411949
4 of us traveled 6 miles to this restaurant arrived 6.45 waited over 1 1/2 hours for the food had 2 special mixed grills that was burnt to a crisp had the cheek to change us £140 when complained they tried to give us £10 off load of rubbish keep away Ver carta
Lynsey
Took over 1.5 hours to get to us as a takeaway. Food was cold and when I called I was told it was leaving in 10mins then left and on way which took another 30mins for a drive that takes not even 5! Food is normally great but very disappointed this time!
R4022LBdavidb
The food may taste great but the delivery time is aweful. 58 minute wait no food again! Phone to ask where the food is to be told it’s been missed. Not the first time this has happened. The staff are great to talk to, the owner openly aggressive when confronted about the problems!
User
Ordered a take away for the first time. The food arrived promptly and was really hot and everything was just delicious, full of flavours and not oily like most Indian take away I’ve had in other places. I will certainly order again and will not hesitate to book a table. It has been recommended as the best Indian on the Island and I confirm. Thank you Ver carta
User
Staff lovely , food not so much , both dishes tasted the same , really fragrant and both completely different dishes really didn’t taste good , I’ve never had a bad curry before. I’ve never know to have to pay for the poppadum pickles before , it actually worked out quite expensive, more so than when we go to an Indian with a licensed bar. Shame as staff are great , but food not sorry
KCCantiaci
Had a takeaway from here. Just disappointed really. Couldn’t complete a collection order online so had to call them, they didn’t calculate the 10% discount accurately for collection orders, the bag leaked oil all over it so wasn’t packed properly, the Dansak tasted like burnt garlic (inedible), the Dopiaza wasn’t great either, the chicken tikka had no flavour... Nothing stood out at all and didn’t taste like these dishes do in other restaurants. Just left feeling disappointed and wished we hadn’t bothered. Been struggling for ages to find a decent/consistent Indian takeaway since our favoured one moved premises a year or two ago.
Louise
I am so disappointed with this restaurant. I had been here previously (prior to Covid once before in a group of about 10 of us and thought the restaurant had done a brilliant job. I thought I would introduce my partner to it last night to have a nice curry out. I was VERY wrong. Saga Phase 1.....Table was booked for 8.30pm. We were left waiting to order for quite a while. Our starters came out just before 9.30pm! We then proceeded to wait for the main meals. These eventually came out just before 10pm! In between this, our drinks were empty (where we had been negelcted for so long . Eventually we managed to order another orange juice and lemonade and another Stella. By the time we had been gi... Ver carta
Categorías
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Comodidades
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Takeout
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Seating
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Delivery
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Late Night
