Nando's Birmingham Resorts World

Big queue, not good service. Service: Dine in Meal type: Lunch Price per person: £90–100 Food: 4 Service: 1 Atmosphere: 1 Recommended dishes: Peri-Salted Chips

Super meal as a change of plan. The magician at the entrance was hilarious. Cheered us up no end. Service: Dine in Meal type: Dinner Price per person: £60–70 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Pitta

Food Ok, no wow effect. It's just a place to have a quick bite and a pint. Service: Dine in Meal type: Brunch Price per person: £20–30 Food: 4 Service: 4 Atmosphere: 3 Recommended dishes: Chicken Wings, Peri-Salted Chips, Wings Ver carta

The staff were friendly and attentive, and the food was absolutely delicious. I dined in for lunch, and the experience was worth every penny, with an average cost of £20-30 per person. Overall, I would rate the food, service, and atmosphere all at 5 out of 5.

Pleasant great food and atmosphere with great views over the lake. Service: Dine in Meal type: Lunch Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chips, Burger Recommendation for vegetarians: Not sure Vegetarian offerings: Not sure

Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 4 Service: 3 Atmosphere: 3 Recommended dishes: Chicken Wings, Chips, Nandos Platter, Burger, Nandos Butterfly Chicken Breast, Sweet Potato Mash, Half Chicken Broccoli and Coleslaw Salad Parking space: Plenty of parking Parking options: Paid parking lot Ver carta

Staffs where so helpful and went out of their way to give me directions to the restaurant. Even when it was past their closing time, they waited for me to pick up my hot sizzling peri peri chicken and wings. It was a delight to my friend who was visiting. Exceptional customer service Service: Take out Meal type: Dinner Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chicken Wings, Whole Chicken, Corn on the Cob

Overall, I really enjoy this Nando's. The chefs at the grill clearly know what they're doing; the chicken comes out perfectly charred and crispy, never pale and undercooked. The service is impressively quick, especially considering how busy they are. However, I have to address the queuing system. How is it that your queue management was more efficient during COVID than it is now? I don't mind waiting, but if you tell me it will take 40 minutes, I should be able to leave and return instead of being herded like cattle behind barriers. Please go back to the old system; it just made more sense. Overall, I rate the food a 5, service a 3, and the atmosphere a 5.

We stopped by Nando 's, and as always, we had to endure the foodie queue, which can take quite some time while waiting for a table to free up. However, this queuing experience was quite different, and once we were called for our table, I actually felt a bit annoyed that we had to leave so soon. As you can see from the photos attached, there 's no need to elaborate on Nando 's food – we all know what they offer. This five-star review is all about how Nando 's has perfected their customer service, especially on a busy Tuesday night. Let me introduce you to Dodge, the charming trickster who kept our party entertained while we waited. With his honestly impressive card tricks and sleight of hand... Ver carta