Novotel London Bridge

The staff was very friendly. Food tasted great and the hotel and restaurant was really nice.

It's located in a hotel, so was a little confusing to locate. Staff was very nice and drinks were good.

The restaurant is in a hotel but the actual restaurant bit looks nice enough. My ribs were a bit cold though Ver carta

The menu offers a choice of either a burger or pizza. I opted for the burger, which was quite enjoyable. I also want to commend the staff for being open on Christmas Eve; their hard work is much appreciated.

Good food and the staff were very friendly too. It's a nice place to chill out and enjoy a few drinks along with some food. The atmosphere was good too and it wasn't crowded or noisy which is always a nice thing.

The restaurant is well laid out and nicely designed and the ambience for a lunchtime business catchup was really good! However the food was average and the service nothing to write home about and hence the average score! Nothing to complain about but I was expecting better from the burger to be impressed! Ver carta

The people who took our drink and food orders got both wrong! When two of my party asked for their burgers to come without gherkins and burger sauce, they were brought to the table with gherkins and no cheese nothing was said about cheese. It would help if the people taking orders could understand simple requests.

We had dinner before heading out on a Saturday night in the city, but it was a disappointing experience. The service was subpar; in fact, I overheard a waiter mentioning to another table that he was looking for another job. The Caesar salad was frankly awful. Overall, both the food and the service left much to be desired.

During our meal, no one checked in on us, even though the restaurant wasn’t busy. We felt pressured to finish quickly. After we finished eating, our table was cleared promptly, but then we found ourselves waiting with no staff around when we were ready to pay. Additionally, there was a fire alarm that went off. While that wouldn’t have been an issue if it was just a drill, it would have been nice to receive some kind of warning. Ver carta