Teléfono: +441392277279,+447449989768
Dirección: 50 New North Road, EX4 4EP, Exeter, United Kingdom
Ciudad: Exeter
Menú Platos: 33
Reseñas: 4283
Sitio Web: http://oldfirehouseexeter.co.uk
"We have been coming to the old firehouse for over years. Usually have a great experience but not quite the same this time, with one member of staff [male, long hair beyond shoulder length] in particular taking profanities and other poor customer relation traits...to a level I’d not witnessed before. In the space of five minutes I witnessed a couple and two gentlemen receive abuse for standing near the bar hatch in his way when collecting glasses (clearly, they weren’t doing it on purpose). “Get out of the Fu way”, “are you fu stupid” were the first comments that attracted the spotlight. Then when a gentleman tried to apologise for causing an obstruction his response consisted of “don’t apologise, just get out of my fu way”. The nice lady in charge behind the bar did appear to have a word with him but it looked like it wasn’t the first time she’d had to deal with such complaints and appeared to make her very uncomfortable (understandable given how volatile he seemed). Appreciating that customers probably make this mistake frequently, the response was completely disproportionate and offensive and certainly undeserved. Like I’ve said, we normally have a great time in there but this experience is not something I’m keen to repeat any time soon. I really hope this kind of behaviour isn’t tolerated further. To the rest of the staff, I’m truly sorry I’ve had to award three stars as it would have been five. Pizzas and live music are still fantastic."
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User
Such good pizzas, great atmosphere and friendly staff. One of our favourite places for a relaxed get together.
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User
Bring back the Old Firehouse! Really disappointing visit, expensive food and no longer has the great atmosphere.
User
great eating, great drinks selection and Fab team is a fantastic place to spend some time. they will not believe the size and choice of pizzas so go hungry.
User
What a great evening Pizza and wine both amazing and the service tonight from Laura was brilliant. What a great night. Thank you. We will be back very soon. Ver carta
User
another great evening in the firehouse. conveniently serve the late night pizza for us theater goers. large part, enough for two very reasonable prices. really nice and helpful crew. real ale. good choice of weeping for a pub.
User
I always have a good time when I come here. the pizzas are decent. service is always good. I recently saw the red cups band on nye and we had an explosion. I also love the feeling of pubs in general. it is a very friendly, warm, casual and even cozy ambiente about it. I recommend
User
a rustic city center pub. excellent jazz tonight, with a few bottles very good Aotearoa-Sav and a massive pizza dissolved. I asked for additional chilis at the order, but cook took the time to dive out and offer an alternative as they were from chilis. great jazz. big, no nonsense dug. great atmosphere. great team. Ver carta
User
A rustic city centre pub. Excellent jazz this evening complemented with a couple of bottles of very good Aotearoa sav and soaked up by a massive pizza. I asked for extra chillies when ordering but chef took the time to pop out and offer an...alternative as they were out of chillies. Great jazz. Great no nonsense grub. Great atmosphere. Great team.
User
my favorite pub/dining place in exeter! the new pizza menu is amazing. always a good evening in the old firehouse! music is good, personal are on earth and ingenious, piazzas are delicious etc. love the atmosphere. they have to apologize to the staff, although for. about the lack of chorizo on the bbq spicy if it was actually in thin slices like the pfefferoni and I thought it was clobular bits. once I realized, but the manager sorted us with more. very grateful for them and the other young I accept the team for my ignorance. the pizza was great, as always can highly recommend all combos and love the cedar collection.
User
We have been coming to the old firehouse for over years. Usually have a great experience but not quite the same this time, with one member of staff [male, long hair beyond shoulder length] in particular taking profanities and other poor customer relation traits...to a level I’d not witnessed before. In the space of five minutes I witnessed a couple and two gentlemen receive abuse for standing near the bar hatch in his way when collecting glasses (clearly, they weren’t doing it on purpose). “Get out of the Fu way”, “are you fu stupid” were the first comments that attracted the spotlight. Then when a gentleman tried to apologise for causing an obstruction his response consisted of “don’t apolo... Ver carta
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